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Sales Director, Retail Operations

2 months ago


Trafford Park, Trafford, United Kingdom Kurt Geiger Full time
About the Role

We are seeking a highly skilled Sales Director to join our team at Kurt Geiger. As a Sales Director, you will be responsible for driving sales growth and delivering exceptional customer experiences across our ladies' footwear department.

Key Responsibilities
  • Drive Sales Growth: Deliver budgeted sales and consistently meet high standards of sales performance.
  • Lead a High-Performing Team: Effectively schedule and oversee the planning of staff to ensure maximum floor coverage and excellent customer service.
  • Client Focus: Establish a client-centric mindset in store and ensure the highest level of customer experience is met.
  • Recruitment and Training: Recruit new team members in conjunction with the General Manager and develop a team that consistently achieves Company standards.
  • Operational Excellence: Adhere to Company and Host Store policies and procedures, and ensure these are communicated effectively to employees.
  • Performance Management: Communicate KPIs and manage performance on an ongoing basis through regular performance reviews.
Requirements
  • Proven Track Record: Proven ability to drive performance through people and excellent at building internal and external relationships.
  • Industry Experience: Background with a fashion-forward footwear, accessory, or fashion brand - luxury experience preferred.
  • Brand Representation: Representative of our luxury/fashion-forward brand in every way.
What We Offer
  • Competitive Salary: A competitive basic salary.
  • Employee Discounts: Amazing employee discounts.
  • Opportunities for Progression: Very real opportunities for progression in a business that recognizes the importance of amazing people.