TWC Network Service Representative

6 days ago


Carlisle, Cumbria, United Kingdom Catholic Education Diocese of Rockhampton Full time

Network Support Role

We are looking for a motivated individual to fill the position of TWC Network Service Representative. As a key member of our team, you will collaborate with the Partner Support team to implement effective customer service processes across the TWC network. Your responsibilities will include acting as the touchpoint for Network Partner inquiries and customer service escalations, ensuring timely management of customer service queries.

You will also support Network Partners through Support Centre functions, assisting with stock orders, credits, and inventory management. The successful candidate will have excellent communication skills, ability to learn new systems quickly, and experience in customer service or related field.

We offer a competitive salary of $90,000 - $100,000 per annum, dependent on experience, plus additional benefits including Employee Assistance Program and Employee Share Plan.



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