Trainer in Customer Service Excellence
3 days ago
Thames Water is a leading water utility company committed to delivering life's essential service to our customers, communities, and planet. We recognize the importance of investing in our people and providing them with the skills and knowledge they need to succeed.
Job DescriptionWe are seeking a highly motivated Customer Experience Trainer to join our team. The successful candidate will have extensive experience in Learning and Development and a proven track record of delivering high-quality training programs.
Responsibilities- Develop and deliver training programs that meet business needs and support colleague development.
- Work collaboratively with cross-functional teams to design and deliver effective training solutions.
- Mentor and coach colleagues to enhance their skills and performance.
- 5+ years of experience in Learning and Development within a customer-led environment.
- Strong understanding of adult learning principles and best practices.
- Excellent communication, presentation, and interpersonal skills.
- Bachelor's degree in Education, Training, or related field (or equivalent experience).
- A competitive salary of £42,500 per annum, based on experience.
- An attractive benefits package, including annual leave, pension scheme, and wider benefits scheme.
- The opportunity to work with a leading water utility company that values diversity and inclusion.
-
Award-Winning Hospitality Trainer
3 days ago
Swindon, Swindon, United Kingdom HICKORY'S SMOKEHOUSE Full timeUnlock Your Potential with Hickory's SmokehouseAre you an experienced trainer looking for a new challenge? Do you have a passion for developing others and delivering exceptional customer service? We're seeking a highly skilled Area Restaurant Trainer to join our award-winning training team at Hickory's Smokehouse.About the RoleThis is an exciting opportunity...
-
Customer Service Excellence Director
2 weeks ago
Swindon, Swindon, United Kingdom Handel Group Full timeJob DescriptionAs a leading manufacturer of high-quality printed products, we are seeking an experienced Customer Service Excellence Director to lead our customer service team and drive exceptional service across all aspects of our business.Company OverviewESP Colour is a dynamic organisation with a strong commitment to quality and customer satisfaction. We...
-
Self-Employed Personal Trainer Opportunity
15 hours ago
Swindon, Swindon, United Kingdom The Gym Group Full timeWe are seeking an experienced and motivated Personal Trainer to join our team on a self-employed basis. As a Level 3 Qualified Personal Trainer, you will be responsible for delivering high-quality training sessions and providing excellent customer service.The ideal candidate will have a passion for fitness and a commitment to breaking down barriers to...
-
Customer Service Representative
4 weeks ago
Swindon, Swindon, United Kingdom Lidl in Deutschland Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a Customer Assistant, you will play a vital role in delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales targets.Key...
-
Automotive Trainer
4 weeks ago
Swindon, Swindon, United Kingdom Atlas Recruitment Group Ltd Full timeJob Title: Automotive Trainer We are seeking a skilled Vehicle Technician Trainer to join our team at Atlas Recruitment Group Ltd. As an Automotive Trainer, you will be responsible for preparing training material, delivering learning, coaching, and assessing apprentices to ensure they achieve their goals. Requirements:Minimum 5 years' experience in a...
-
Client Systems Trainer
3 weeks ago
Swindon, Swindon, United Kingdom KBR Full timeAbout the RoleKBR Government Solutions is seeking an experienced Systems Trainer to deliver training to support our flagship contracts within Estates Intelligence.As a Systems Trainer, you will be responsible for creating, developing and delivering Systems training to support customer adoption, and providing subject matter expertise guidance to the Estates...
-
Customer Service Associate
4 weeks ago
Swindon, Swindon, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe're looking for a customer-focused team member to join our store team as a Customer Assistant. As a Customer Assistant, you'll play a key role in providing an excellent shopping experience for our customers, ensuring they receive the best possible service and support.Your Responsibilities Provide exceptional customer service, responding to...
-
Customer Service Representative
1 month ago
Swindon, Swindon, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.Key ResponsibilitiesProvide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.Efficiently process deliveries, restocking shelves and maintaining a clean...
-
Operational Excellence Leader
3 days ago
Swindon, Swindon, United Kingdom Neptune (Europe) Ltd Full timeJob SummaryWe are seeking an exceptional Operational Excellence Leader to join our team at Neptune (Europe) Ltd. As a key member of our delivery team, you will be responsible for ensuring the highest standards of customer satisfaction and driving continuous improvement across our operations.About Neptune (Europe) LtdAt Neptune, we strive to deliver...
-
Swindon, Swindon, United Kingdom Pertemps Full timeUnlock Career Growth with Thames WaterA highly rewarding role awaits a seasoned Transformation Leader to drive excellence in our Customer Service organization.About the RoleWe seek an accomplished Transformation Leader to spearhead strategic initiatives, ensuring seamless execution and delivery of high-impact projects. Collaborating closely with senior...
-
Cyber Security Professional
4 weeks ago
Swindon, Swindon, United Kingdom In Technology Group Full timeCyber Security Trainer RoleAt In Technology Group, we are seeking a highly skilled Cyber Security Trainer to deliver our Cyber Security Skills Bootcamp across our Swindon and Salisbury classrooms. The successful candidate will have a strong background in cyber security practices, threat intelligence, and incident response.Key Responsibilities:• Deliver the...
-
Cyber Security Professional
4 weeks ago
Swindon, Swindon, United Kingdom In Technology Group Full timeCyber Security Trainer RoleWe are seeking a skilled Cyber Security Trainer to deliver our Cyber Security Skills Bootcamp across our Swindon and Salisbury classrooms. The successful candidate will have a strong understanding of cyber security principles, threat intelligence, and cyber security testing, vulnerabilities, and controls.Key...
-
Cyber Security Solutions Expert
4 weeks ago
Swindon, Swindon, United Kingdom In Technology Group Limited Full timeCyber Security Trainer RoleWe are seeking an expert Cyber Security Trainer to provide support for unemployed individuals to retrain and secure a job in the field of Cyber Security.Key Responsibilities:Deliver high-quality Cyber Security training to individualsDevelop and maintain a comprehensive understanding of Cyber Security principles and best...
-
Cyber Security Expert
3 weeks ago
Swindon, Swindon, United Kingdom In Technology Group Full timeCyber Security Trainer PositionWe are seeking a Cyber Security Trainer to deliver our Cyber Security Skills Bootcamp across our classrooms. The client is a digital education and skills provider who provides support for unemployed individuals to retrain and secure jobs, vocational training programmes, adult education, and social services provision.Program...
-
Cyber Security Specialist
2 weeks ago
Swindon, Swindon, United Kingdom In Technology Group Limited Full timeCyber Security Trainer RoleIn Technology Group Limited is seeking a Cyber Security Trainer to deliver their Cyber Security Skills Bootcamp across their classrooms. The successful candidate will have the opportunity to provide participants with knowledge and skills relating to cyber security practices.Key Responsibilities:Deliver the Cyber Security Skills...
-
Cyber Security Expert
3 days ago
Swindon, Swindon, United Kingdom In Technology Group Full timeCyber Security Trainer - In Technology GroupContract Type: Contract VacancyIR35 Status: OutsideEstimated Salary: £180-£200 per dayContract Length: 12 weeks (Monday-Thursday)Working Location: Swindon & Salisbury areaAbout the Role:In Technology Group has a requirement for a Cyber Security Trainer to deliver their Cyber Security Skills Bootcamp across their...
-
Customer Experience Learning Specialist
3 days ago
Swindon, Swindon, United Kingdom Thames Water Full timeAbout the RoleWe are seeking an experienced Customer Experience Trainer to join our team at Thames Water. As a key member of our training team, you will be responsible for delivering exceptional learning solutions that enable our colleagues to provide outstanding customer service in a call centre environment.Key ResponsibilitiesDesign and deliver...
-
Level 3 Qualified PT Position
13 hours ago
Swindon, Swindon, United Kingdom The Gym Group Full timeAbout the RoleThis is an exciting opportunity for an experienced Personal Trainer to join our team on a self-employed basis. As a Level 3 Qualified Personal Trainer, you will be responsible for delivering high-quality training sessions and providing excellent customer service.Key ResponsibilitiesYour key responsibilities will include:Creating a supportive...
-
Customer Service Representative
4 weeks ago
Swindon, Swindon, United Kingdom OutsideClinic Full timeJob Title: Customer Service AdvisorLocation: SwindonContract length: OngoingHourly rate: £11.44 per hourHours: Full timeBackground:We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing, and happiness of older people. We do this by providing extraordinary care...
-
Customer Service Representative
2 weeks ago
Swindon, Swindon, United Kingdom OutsideClinic Full timeAt OutsideClinic, we provide exceptional eye and hearing health care services at home. We are seeking a skilled Customer Service Representative to join our clinical team.Key Responsibilities:Deliver world-class customer service by resolving enquiries and taking ownership of customer issues.Triage and resolve customer complaints by providing suitable remedial...