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Customer Service Representative

1 month ago

Swindon, Swindon, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.
  • Efficiently process deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Proactively maintain the bakery area, baking fresh goods and ensuring a high standard of presentation.
  • Expertly merchandise and maintain the middle aisles of Non-Food products, ensuring a visually appealing and easy-to-navigate shopping experience.

Requirements

  • Experience working in a fast-paced environment, with excellent customer service skills and a positive attitude.
  • Flexibility to work a variety of shifts, including early mornings, evenings and weekends.
  • Ability to work independently and as part of a team, with a strong focus on delivering results and achieving targets.
  • Drive and passion to work hard and make a real difference in the store.

What We Offer

  • Competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount and pension scheme.
  • Opportunities for career progression and professional development, with a focus on supporting your well-being and life outside of work.

Join Our Team

We are proud to be a supportive and inclusive team, with a strong focus on supporting our colleagues and customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.