Customer Service Representative

1 month ago


Romford, Greater London, United Kingdom B&Q Full time
About the Role

We're looking for a skilled Customer Advisor to join our TradePoint team. As a Customer Advisor, you'll play a key role in delivering an exceptional experience for our members by engaging, listening, and selling the right products and services.

Our ideal candidate will have excellent communication skills, a passion for customer service, and the ability to work in a fast-paced environment. If you're a team player who is passionate about delivering outstanding customer experiences, we'd love to hear from you.

Key Responsibilities

  • Engage with customers to understand their needs and provide tailored solutions
  • Sell products and services to customers, meeting sales targets and exceeding customer expectations
  • Provide exceptional customer service, resolving issues and concerns in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative team environment
  • Recognition and rewards for outstanding performance

Why Work for B&Q?

We believe that anyone can improve their home to make life better. As a TradePoint Customer Advisor, you'll be part of a team that's dedicated to helping customers achieve their goals. We offer a range of benefits, including an award-winning pension scheme, ShareSave options, and a comprehensive training program. If you're passionate about customer service and want to join a dynamic team, we'd love to hear from you.



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