Service Manager for Older Adults

2 weeks ago


Gainsborough, Lincolnshire, United Kingdom Longhurst Group Full time
Job Title: Older Person Service Manager

We are seeking an experienced and compassionate Older Person Service Manager to join our team at Longhurst Group. As a key member of our Sheltered Housing team, you will play a vital role in ensuring the well-being and safety of our older residents.

Key Responsibilities:
  • Oversee the day-to-day operations of housing facilities for older individuals, ensuring a safe and comfortable living environment.
  • Manage behavioral standards and address cases of anti-social behavior within the service.
  • Collaborate with multiple teams to maintain high standards for repairs, refurbishments, and grounds maintenance.
  • Coordinate and deliver support services tailored to the needs of older residents, including healthcare, social activities, and general assistance.
  • Foster a sense of community among residents through organizing and promoting social events, activities, and support groups.
  • Implement and monitor quality assurance measures to ensure the highest standards of care and satisfaction among residents.
  • Ensure compliance with relevant regulations, policies, and procedures to maintain a safe and legally sound environment for residents.
Requirements:
  • Highly organized with excellent administration skills.
  • Strong communication skills across various channels (face-to-face and digital).
  • Confidence in digital skills.
What We Offer:
  • Up to 26 days annual leave (pro-rata based on contracted hours).
  • Life Cover of three times your annual salary (as part of pension scheme membership).
  • Membership of our Health Care Cash Plan, including Employee Assistance programme and DoctorLine.
  • Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards.
  • Free access to financial education services, supporting with personalized financial information on various topics.
  • Free Eye Tests.
  • Free flu vaccinations.
  • Investment in your personal development through our extensive learning and development opportunities.
  • Professional subscription for membership fees relating to your role, paid for by us.
  • Family-friendly, carers' leave, and other paid leave.
  • Long Service Awards.
  • Carers' Networking Group and resources to support unpaid carers.


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