Urology Department Receptionist
3 weeks ago
The NHS is seeking a highly skilled and motivated Urology Department Receptionist to join their Clinical Admin Team (CAT).
In this role, you will be responsible for providing administrative support to the clinical team, ensuring the smooth operation of the outpatients department.
You will work closely with medical, nursing, and secretarial staff to provide quality patient care and support the administrative elements of the patient pathway.
Duties- Receiving phone calls and responding to queries from patients and healthcare professionals.
- Identifying and obtaining medical records and/or X-rays, as necessary, and liaising with other departments and hospitals to facilitate this.
- Making follow-up clinic appointments and communicating with patients in writing.
- GCSE (or equivalent) in Maths and English Language.
- IT/digital system experience.
- Customer service experience.
- NHS administration experience.
This role offers a competitive salary, ranging from £28,000 to £35,000 per annum, based on experience.
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