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Maintenance Service Coordinator

1 month ago

South Hackney, United Kingdom WYKE ESTATES TENANTS' AND RESIDENTS' ASSOCIATION CO-OPERATIVE LIMITED Full time

Main Purpose of the Job

We are seeking a skilled Maintenance Service Coordinator to join our team at WYKE ESTATES TENANTS' AND RESIDENTS' ASSOCIATION CO-OPERATIVE LIMITED. As a key member of our maintenance team, you will be responsible for delivering a customer-focused reactive maintenance service.

Key Responsibilities

  • Proactively engage with tenants to provide support, advice, and interventions to ensure properties are effectively maintained.
  • Undertake repairs promptly and to high standards, ensuring contractors are monitored and supervised to achieve performance targets.
  • Collaborate with colleagues to ensure high levels of customer satisfaction are attained.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.