Head of HR Operations

6 days ago

Essex, United Kingdom Hill Group UK Full time

Job Title: Head of HR Operations

About the Role:

We are seeking an experienced and strategic HR leader to join our team as a Head of HR Operations at Hill Group UK. The successful candidate will be responsible for shaping and delivering efficient, effective, and customer-oriented HR operations and services.

The ideal candidate will have a strong understanding of HR best practices, excellent communication skills, and the ability to lead a high-performing team. As a key member of our HR leadership team, you will contribute to the development and implementation of our HR strategy, ensuring alignment with business objectives.

Responsibilities:

  • Lead an efficient and effective HR Service Delivery team that is knowledgeable, competent, and motivated.
  • Develop and empower the team to take ownership of customers and objectives by advising, coaching, and upskilling, constantly striving for improvement.
  • Drive the delivery of an exceptional HR Operations service provision which consistently delivers key transactional HR activities accurately.
  • Manage and oversee the administration of accurate monthly instructions to payroll, resolving any issues quickly and effectively.
  • Manage the processes and documentation associated with onboarding, absence management, internal mobility, employee relations, and off-boarding.
  • Constantly review current HR processes and services, sharing innovative solutions and identifying efficient and effective improvements. Support and lead improvement initiatives and internal project work.
  • Serve as a champion for HRSS excellence, promoting consistent and outstanding service across all functions, including site-based and office teams.
  • Deliver HR Surgeries or Best Practice sessions on key processes and systems.
  • Support the Salary and Bonus review exercise.
  • Drive HR projects, such as the rollout of group-wide benefits, upgrading HR systems, transitioning from paper to electronic records, and implementing online systems.
  • Accountable for Bob HRIS, ensuring its configuration and ongoing improvements align with Hill Group's operational needs.
  • Collaborate closely with internal GDPR teams and external advisors to ensure all HR processes are compliant with data protection regulations, safeguarding employee information.
  • Oversee HR internal and external audit requirements, ensuring compliance with industry and regulatory standards relevant to the construction sector.
  • Overall ownership of DBS process in terms of compliance and guidance on the background screening process.
  • Drive our Right to Work processes, including Visa and Resident Permit expiries, ensuring updated copies are obtained and checked within deadlines.
  • Ensure the team provides guidance to the business on all UK immigration enquiries and seeks legal support as required in the event of an escalation.
  • Accountability for auditing, managing and quality checks on administering of the UK Government Sponsorship Management System to ensure records are updated and compliant by auditing regularly.
  • Support the bid development process by providing information and reports on key HR Management information.
  • Work in partnership with departments such as Talent and Learning & Development to ensure HR processes are seamlessly integrated and aligned with Hill Group's broader goals.
  • Advise on company policies and procedures, ensuring HR leadership and teams are well-versed in Hill Group's best practices and compliance requirements.
  • Develop and promote meaningful working relationships with stakeholders, acting as the primary HRSS contact for internal business leaders to ensure consistent HR support across all units.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong leadership and management skills, with experience in leading a high-performing team.
  • Proven track record of driving process improvements and delivering exceptional results.
  • Deep understanding of HR best practices, including employment law and data protection regulations.
  • Ability to work collaboratively with cross-functional teams to achieve business objectives.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and identify trends.

Salary and Benefits:

£60,000 - £80,000 per annum, depending on experience, plus benefits package including annual leave, pension scheme, and professional development opportunities.

Location: Based in the UK, with regular travel to our sites and offices.

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