Retail Sales Associate

3 days ago

Skewen, Neath Port Talbot, United Kingdom Screwfix Full time

About the Role

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Screwfix. As a Retail Assistant, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers in finding products, answering questions, and providing product information.
  • Process transactions, handle customer payments, and maintain a high level of cash handling accuracy.
  • Contribute to maintaining a clean and organized store environment, including restocking shelves, facing products, and ensuring a safe and secure store.
  • Work collaboratively with colleagues to achieve sales targets, meet customer needs, and maintain a positive store atmosphere.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement within the company.
  • A fun and supportive work environment with a team-oriented culture.
  • Discounts on products and services.
  • Access to training and development programs to enhance your skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift and move products up to 25kg.
  • Availability to work a variety of shifts, including weekends and holidays.

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