IT Support Specialist

3 days ago


Surrey, United Kingdom Methods Full time

Job Title: IT Support Specialist

Methods is currently looking for an IT Support Specialist to provide technical support for Endpoint solutions. The successful candidate will be responsible for regular system maintenance and implementation, security scanning, and reporting.

Key Responsibilities:

  • Provide technical support for Endpoint solutions
  • Regular system maintenance and implementation (delete leavers, remove mass old data, update and patch, etc.)
  • Security scan for client's system and network and report
  • Gathering information and delivering and educating information to subsidiaries
  • Backup of operation management for system
  • Reporting periodic reports and issues reports

Requirements:

  • Fluent Korean and English to liaise between HQ and Customers
  • MS Windows skills to troubleshoot software problems in Windows OS
  • Ability to analyze logically to resolve technical issues
  • Customer approachable attitude and a customer focused person
  • Knowledge of IT infrastructure
  • Excellent communication skills

Working for Methods:

We are looking for a dedicated and skilled IT Support Specialist to join our team.



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