Temporary Process Assistant

3 days ago


Corby, Northamptonshire, United Kingdom CV Library Full time
About the Role

This role serves as an entry point for many operational staff, supporting the processing of applications for a government agency.

Key Responsibilities:

  1. Process work according to agreed procedures and business rules.
  2. Use Optical Character Recognition (OCR) to process transactions and applications.
  3. Learn procedures and understand parameters for producing quality output.
  4. Resolve queries and escalate as necessary, logging if appropriate.
  5. Distribute information and collaborate with team members or groups when required.
  6. Identify areas for improvement and suggest changes.
  7. Maintain and update database records.
  8. Support line management on administrative tasks.
  9. Liaise with internal clients.
  10. Meet deadlines and handle cash payments.

Requirements: Execute assigned tasks promptly and accurately, building a track record of same.



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