Housekeeping Team Member

5 days ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at Sandman Hotel Group. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.

Key Responsibilities
  • Cleaning and Maintenance: Clean and maintain hotel rooms and public areas to the highest standards, adhering to Sandman Hotel Group's quality and safety protocols.
  • Guest Services: Provide exceptional customer service to guests, responding to their needs and requests in a prompt and courteous manner.
  • Lost and Found: Handle lost property items in accordance with company policy, ensuring that all items are properly stored and returned to their owners.
  • Maintenance and Safety: Report any maintenance or safety hazards to the supervisor/manager, taking prompt action to minimize risk and ensure a safe working environment.
  • Equipment and Supplies: Take responsibility for equipment and supplies, ensuring that they are used correctly and securely at all times.
  • Laundry and Linen: Perform laundry tasks, including collecting, sorting, and transporting laundry, as well as stocking linen supply rooms with clean linens.
Requirements
  • Education: No formal education required, as we provide on-the-job training.
  • Communication Skills: Good communication skills are essential, with the ability to follow instructions and work effectively as part of a team.
  • Flexibility: Flexibility is key, with the ability to work weekends and adapt to changing priorities.
  • Attention to Detail: A high level of attention to detail is required, with the ability to maintain a clean and organized work environment.
  • Professional Appearance: A professional appearance and manner are essential, with the ability to represent Sandman Hotel Group in a positive and friendly manner.
Benefits
  • Competitive Compensation: A competitive employee compensation package, including a salary and benefits.
  • Diverse Schedules: Diverse employee schedules, including flexible hours and weekend work.
  • Internal Career Advancement: Opportunities for internal career advancement and professional growth.
  • Training and Development: A dedicated training program, with opportunities for education and skills development reimbursement.
  • Perks and Rewards: A range of perks and rewards, including hotel rates, food discounts, and referral bonuses.

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