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Front of House Team Member

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Newcastle Upon Tyne. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and ensuring their stay is comfortable and enjoyable.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
  • Prepare and serve food and beverages to guests, using our menu and beverage options.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team culture, supporting colleagues and promoting a safe and respectful work environment.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive training program, including on-the-job training and coaching.
  • A supportive and inclusive team environment, with opportunities to build relationships and develop your skills.
  • A range of benefits, including a pension scheme, save-as-you-earn scheme, and discounts on food, travel, and other products.

About Us:

Whitbread is a leading hospitality company, with a portfolio of brands including Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment for our colleagues.