Technical Solutions Specialist

5 days ago


Milton Keynes, Milton Keynes, United Kingdom Wincanton Trans European Limited Full time

Job Summary


We are seeking a highly skilled Technical Solutions Specialist to join our team at Wincanton Trans European Limited. The successful candidate will be responsible for providing technical support for automated solutions at client sites.



Company Overview

Wincanton is a leading supply chain solutions company that welcomes Invar into our group. Invar provides integrated warehouse automation solutions and offers a range of services including solutions design, project management, and aftersales maintenance.



Salary and Benefits

The successful candidate can expect a competitive salary, along with a company pension scheme, private healthcare, and other benefits.



Key Responsibilities

  • Investigate tickets reported to the support helpdesk and provide effective technical support for Invar clients.
  • Provide first to second line support, investigate tickets/incidents, and provide a solution within SLA.
  • Process incoming technical product queries via telephone, email, and cloud-based customer support software.
  • Ensure details of all calls and enquiries are accurately logged onto cloud-based customer support software.
  • Resolve technical queries in a quick and efficient manner, ensuring compliance with all company policy and procedures.
  • Run monitoring tools and report back.


Requirements

  • Previous Technical Support role experience.
  • A self-driven, results-oriented individual with a positive outlook and keen for new experiences and responsibilities.
  • A natural forward planner who critically assesses their own performance and is proactive and self-driven in achieving goals and objectives.
  • Excellent customer focus, experience of working under pressure, and to tight deadlines without compromising quality.


Technologies and Methodologies

  • Microsoft Suite.
  • SQL.


Location

This role will be hybrid-based with occasional travel to the Head office in Cranfield, Milton Keynes, UK.



About Us

We value our people and offer a friendly, safety-first working environment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.



  • Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Specialist to join our team at Air IT Limited. As a key member of our team, you will be responsible for supporting the development of new business leads by writing technical solutions and producing both solution and strategy designs for clients.Key ResponsibilitiesCarry out presales technical...


  • Milton Keynes, Milton Keynes, United Kingdom Wincanton Full time

    Welcome to Wincanton, a leading logistics company that values its people and offers a friendly, safety-first working environment. We are delighted to announce the addition of Invar to our group, a supplier of integrated warehouse automation solutions.As a Technical Office Engineer, you will work closely with other teams to provide technical support for...


  • Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is seeking a skilled Technical Sales Specialist to join their team. The successful candidate will have experience/knowledge of Data Acquisition products and be looking to progress their sales career within a specialist company.The role offers excellent training and development opportunities on a variety of specialist...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    Unlock Your Potential as a Presales ConsultantAt Zoho Corporation Europe, we're seeking a highly motivated and ambitious Presales Consultant to join our talented team and contribute to our exciting growth journey.As a Presales Consultant, you'll have the opportunity to provide technical assistance to our prospects and sales executives, helping them evaluate...


  • Milton Keynes, Milton Keynes, United Kingdom Ideal Personnel and Recruitment Solutions Full time

    Job Summary: We are seeking an experienced Electrical Technical Support Specialist to join our team at Ideal Personnel and Recruitment Solutions.About the Role: As an Electrical Technical Support Specialist, you will be responsible for providing technical support to our clients and collaborating with the external sales team to drive market growth.Key...


  • Milton Keynes, Milton Keynes, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Job Title: Cloud Solutions ArchitectAt InfraView, we are seeking a skilled Cloud Solutions Architect to join our team. The ideal candidate will have experience in designing and implementing Microsoft365 solutions, with a strong understanding of Azure and IaaS/PaaS technologies.Key Responsibilities:Consultative approach with customers to understand their...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    We are seeking a highly skilled Business Solutions Specialist to join our team at Zoho Corporation B.V. in the UK.This is a full-time position with a competitive salary of £40,000 - £60,000 per annum, depending on experience and qualifications.About the RoleAs a Business Solutions Specialist, you will be responsible for providing comprehensive technical...


  • Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full time

    OverviewRise Technical Recruitment Limited is a specialist company looking to add to their sales team to access new markets and bring in more clients.Job DescriptionWe are seeking an experienced Technical Sales Executive to oversee the whole process from generating new leads to managing accounts and building long term relationships. The role involves putting...


  • Milton Keynes, Milton Keynes, United Kingdom Franklin Fitch Full time

    Company OverviewFranklin Fitch is a leading Managed Service Provider dedicated to delivering innovative IT solutions and support to businesses across various industries.Compensation PackageWe offer a competitive compensation package, with an estimated annual salary of £78,000 in Milton Keynes. The total remuneration will include a double OTE (on-target...


  • Milton Keynes, Milton Keynes, United Kingdom Technical Futures Ltd Full time

    Key Responsibilities:We are looking for an Electrical Actuators Engineer who can take on a variety of tasks, including:Setting up and programming PLC's, motor drivers and industrial communicationsPerforming fault diagnosis, delivering training and providing product supportDeveloping and maintaining technical documentationEnsuring compliance with relevant...


  • Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time

    Air IT Limited is a leader in MSP services, offering an array of solutions to local SMEs nationwide.">About the PositionThe Technical Solutions Lead role involves developing new business leads by creating technical solutions and producing strategy designs for clients. This includes conducting presales technical audits and creating proposals and demonstration...


  • Milton Keynes, Milton Keynes, United Kingdom Connells Group Full time

    Technical Solutions ArchitectWe are seeking a highly skilled Technical Solutions Architect to lead the development and management of a portfolio of solutions with our IT Department in Milton Keynes. The successful candidate will proactively lead and support architecture activities that guide the development and management of solutions with our business and...


  • Milton Keynes, Milton Keynes, United Kingdom GBA5 EntServ UK Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Solution Architect to join our team at GBA5 EntServ UK Limited. As a key member of our delivery team, you will be responsible for providing technical leadership and expertise in designing and delivering complex IT solutions.Key ResponsibilitiesLead the design and implementation of...


  • Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full time

    Discover a rewarding opportunity as a Technical Compliance Specialist with Rise Technical Recruitment Limited. This is an exciting on-site role that will challenge and develop your skills in product quality, audit, and compliance.The Company Overview:Rise Technical Recruitment Limited acts as an employment agency for permanent roles and an employment...


  • Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

    About the RoleAs a Solutions Consultant at Zoho Corporation B.V., you will play a vital part in supporting the Account Management team by providing comprehensive technical expertise to existing customers. This role requires a multifaceted approach, driving adoption and supporting Account Managers in building stronger relationships with their accounts.Key...


  • Milton Keynes, Milton Keynes, United Kingdom Service Care Solutions - Construction Full time

    We are seeking an Automotive Solutions Specialist to join our team at Service Care Solutions - Construction, based in the Milton Keynes area. The successful candidate will be involved in the complete life cycle of products, from conception, specification, user acceptance testing and pre/post-sales support, delivering innovative solutions to clients across...


  • Milton Keynes, Milton Keynes, United Kingdom GBA5 EntServ UK Limited Full time

    Job Role OverviewThe Solution Integrator plays a pivotal role in driving account growth and delivering technical solutions that meet client needs. As a key member of the DXC organization, this role requires a deep understanding of technical disciplines, business acumen, and exceptional communication skills.Key ResponsibilitiesThe Solution Integrator is...


  • Milton Keynes, Milton Keynes, United Kingdom AVEVA Denmark Full time

    Job OverviewThe role of Software Technical Sales Specialist is crucial in driving sales by leveraging technical expertise to engage with potential and existing customers. This position involves understanding customer needs, presenting tailored software solutions, and guiding prospects through the sales process.Salary and BenefitsThis is a competitive salary...


  • Milton Keynes, Milton Keynes, United Kingdom GBA5 EntServ UK Limited Full time

    About the Role:The Technical Solution Architect will be a client-facing role, responsible for solutioning Account Growth Requests (AGR) and Add-On existing requests (Non-Standard Service Requests, or NSSRs) within DXC. They will be the technical authority, liaising between Service Lines, Delivery teams, and account/customer teams for pre-sales activities.As...


  • Milton Keynes, Milton Keynes, United Kingdom Christy Media Solutions Full time

    About the RoleWe are seeking a highly motivated Technical Recruitment Consultant to join our team at Christy Media Solutions.As a Technical Recruitment Consultant, you will be responsible for recruiting top talent in the broadcast and media industry.You will work closely with our clients to understand their recruitment needs and provide them with the best...