Technical Support and Service Delivery Lead

3 days ago


Ashford, Kent, United Kingdom Mason James Appointments (UK) Ltd Full time
Job Description: Technical Support and Service Delivery Lead

Mason James Appointments (UK) Ltd is seeking a highly skilled Technical Support and Service Delivery Lead to join their technical team on a full-time, permanent basis.

This role involves providing competent and efficient technical support and service to both internal teams and external customers. The ideal candidate will have experience working in retail, ideally within Food/FMCG, and a strong understanding of technical implications of HACCP implementation.

Responsibilities:
  • Provide technical support and service to internal teams and external customers.
  • Ensure that the product and service provided meets both external and internal requirements, including legal compliance and customer expectations.
  • Coordinate and maintain the activities required to meet safety and quality standards.
Salary and Benefits Information

The estimated salary for this position is £50,000 per annum, with a 40-hour workweek from Monday to Friday.

The benefits package includes comprehensive training, opportunities for career development, and a competitive salary.


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