Ecommerce Team Lead
3 weeks ago
We're seeking an experienced Senior Account Manager to lead our client services offering at Creative Resource, an expanding Ecommerce Agency. The ideal candidate will have a strong background in managing and growing client relationships, with a focus on delivering exceptional service and driving revenue growth.
Company OverviewCreative Resource is a specialist Ecommerce Agency that has plans for significant growth. We're looking for a talented Senior Account Manager to join our team and help us achieve this goal.
Job DescriptionThe role will involve managing and leading on all client relationships, from onboarding to quarterly/yearly planning meetings. You'll be responsible for developing and implementing client roadmaps, providing regular reporting, and identifying opportunities to cross-sell and up-sell services.
You'll work closely with the founders and delivery teams to ensure seamless delivery of projects and services. A key aspect of the role will be building and managing a team of Account Managers to support the growth of our client services function.
Salary and BenefitsWe offer a competitive salary of £60,000 - £80,000 per annum, depending on experience. You'll also receive a comprehensive benefits package, including hybrid working options and training provided by an agency-specific client services trainer.
RequirementsTo be successful in this role, you'll need:
- A strong background in account management, preferably within the Ecommerce industry
- Excellent communication and leadership skills
- The ability to develop and implement effective client strategies
- Experience of managing and growing teams
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