First Point of Contact Technician

Key ResponsibilitiesFirst Point of Contact: Provide exceptional customer service as the first point of contact for customers reporting IT issues.Ticket Management: Log tickets, manage service level agreements, and maintain open communication with customers.On-Site Assistance: Provide on-site support at customers' sites, requiring occasional travel.

Job DescriptionWe are seeking a Help Desk Technician to join our team at Maverick Associates, based in the Cambridge area.In this role, you will be responsible for providing first-line technical support to our clients, resolving their IT issues promptly and efficiently.You will be required to possess excellent communication skills, both written and verbal,...

Job Title: Technical Support SpecialistThis is a challenging role at Maverick Associates in the Cambridge area, requiring strong IT skills and excellent communication abilities. About the Role:We are seeking a skilled Technical Support Specialist to join our team. As the first point of contact for customers, you will provide exceptional customer service when...

Job Title: Service Desk Analyst Location: Cambridge area (Must be located near or in the Cambridge Area) Hybrid. Office 4-3 times a week (Negotiable depending on distance) Salary: 30k-35k (Qualifications and experience-dependent) The Role Provide support as the first point of contact for customers reporting IT issues. You will provide exceptional...

Job Description Job Title: Service Desk Analyst Location: Cambridge area (Must be located near or in the Cambridge Area) Hybrid. Office 4-3 times a week (Negotiable depending on distance) Salary: 30k-35k (Qualifications and experience-dependent) The Role Provide support as the first point of contact for customers reporting IT issues. You will provide...

Job Title:Service Desk AnalystLocation: Cambridge area (Must be located near or in the Cambridge Area)Hybrid. Office 4-3 times a week (Negotiable depending on distance)Salary:30k-35k (Qualifications and experience-dependent)The RoleProvide support as the first point of contact for customers reporting IT issues. You will provide exceptional customer service...

Job Title:Service Desk AnalystLocation: Cambridge area (Must be located near or in the Cambridge Area)Hybrid. Office 4-3 times a week (Negotiable depending on distance)Salary:30k-35k (Qualifications and experience-dependent)The RoleProvide support as the first point of contact for customers reporting IT issues. You will provide exceptional customer service...

Job Title:Service Desk AnalystLocation: Cambridge area (Must be located near or in the Cambridge Area)Hybrid. Office 4-3 times a week (Negotiable depending on distance)Salary:30k-35k (Qualifications and experience-dependent)The RoleProvide support as the first point of contact for customers reporting IT issues. You will provide exceptional customer service...

Job Title:Service Desk AnalystLocation: Cambridge area (Must be located near or in the Cambridge Area)Hybrid. Office 4-3 times a week (Negotiable depending on distance)Salary:30k-35k (Qualifications and experience-dependent)The RoleProvide support as the first point of contact for customers reporting IT issues. You will provide exceptional customer service...

Job OverviewMaverick Associates is seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Cambridge.The successful candidate will be the primary point of contact for customers reporting IT issues, providing exceptional service over the phone and resolving problems efficiently.Main Responsibilities:Maintain high...

Job Title: Service Desk Analyst Location: Cambridge area (Must be located near or in the Cambridge Area) Hybrid. Office 4-3 times a week (Negotiable depending on distance) Salary: 30k-35k (Qualifications and experience-dependent) The Role Provide support as the first point of contact for customers reporting IT issues. You will provide exceptional...

Job Title: Service Desk Analyst Location: Cambridge area (Must be located near or in the Cambridge Area) Hybrid. Office 4-3 times a week (Negotiable depending on distance) Salary: 30k-35k (Qualifications and experience-dependent) The Role Provide support as the first point of contact for customers reporting IT issues. You will provide exceptional...

Structural Engineer £40,000 - £60,000 per annum Are you looking for a new opportunity to build a career with a prestigious and growing business in your local area? An exciting opportunity has arisen for a Structural Engineer to join our clients growing team within the Cambridge, Essex and London areas. This is a varied role that would suit an experienced...

Job Title: Service Desk Analyst Location: Cambridge area (Must be located near or in the Cambridge Area) Hybrid. Office 4-3 times a week (Negotiable depending on distance) Salary: 30k-35k (Qualifications and experience-dependent) The Role Provide support as the first point of contact for customers reporting IT issues. You will provide exceptional...

Job Title: Service Desk Analyst Location: Cambridge area (Must be located near or in the Cambridge Area) Hybrid. Office 4-3 times a week (Negotiable depending on distance) Salary: 30k-35k (Qualifications and experience-dependent) The Role Provide support as the first point of contact for customers reporting IT issues. You will provide exceptional...

Job Title:Service Desk AnalystLocation: Cambridge area (Must be located near or in the Cambridge Area)Hybrid. Office 4-3 times a week (Negotiable depending on distance)Salary:30k-35k (Qualifications and experience-dependent)The RoleProvide support as the first point of contact for customers reporting IT issues. You will provide exceptional customer service...