Charge Account Specialist

2 months ago


Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Senior Service Charge Accounts Administrator to join our Accounts and Finance team at Churchill Estates Management Ltd.

As a Senior Service Charge Accounts Administrator, you will play a key role in supporting the Service Charge Accounts Supervisor and other stakeholders to ensure the successful completion of Service Charge accounts for retirement developments across the UK.

Key Responsibilities:

  • Take responsibility for a set of high-profile, complex service charge accounts to complete year-end accounts, service charge budgets, and bank reconciliations in accordance with the Churchill Estates workflow.
  • Assist in complex query management and drive workflow.
  • Produce reliable estimated budgets for developments, liaise with the Regional and Area Management teams out in the field.
  • Analysis and reconciliation, which may include assisting with onboarding and offboarding developments.
  • Act as the first point of contact and resolve complex queries about Lodge accounts across the wider team; be a 'subject matter expert.'

The successful candidate will have proven experience of working within a Service Charge Accounts team, with the relevant accounting systems, procedures, and knowledge of property management and leasehold. Experience of Qube would be an advantage.

You will be qualified to A-level standard and ideally hold a qualification in accounting or IRPM.

Key Skills and Qualifications:

  • Excellent keyboard skills and knowledge of Word, Excel, and Outlook to an intermediate/advanced standard.
  • Excellent organisation and communication skills, able to multi-task and prioritise workload with strong attention to detail.
  • Ability to work alongside an office-based team and role-model professional attributes such as resilience, self-motivation, enthusiasm, and initiative.

We offer a competitive salary, annual holiday entitlement, free on-site parking, Group Personal Pension Plan, Life Assurance, and other benefits.

Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty.

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, proud of our heritage and customer-focused team.



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