Student Financial Services Representative Position
4 weeks ago
We are seeking a highly skilled Student Financial Services Representative to join our team at Widener University. The ideal candidate will provide exceptional customer service to students, staff, and faculty while managing financial transactions and resolving complex issues.
Responsibilities:- Provide high-quality customer service in person, over the phone, and via virtual platforms.
- Process student payments, facilitate changes to meal plans, and issue employment contracts.
- Advise students on financial aid, billing, and payment procedures.
- Manage student accounts, process miscellaneous charges, and prepare daily cash receipts.
- Data enter course schedules as needed and disburse student employment contracts.
- Bachelor's degree or equivalent experience in a related field.
- Excellent communication and organizational skills with attention to detail.
- Proven ability to handle multiple tasks simultaneously in a fast-paced environment.
- Proficiency in Microsoft Office Suite and web-based software.
- Ability to maintain confidentiality and handle sensitive information.
- Experience working in higher education, preferably in financial services.
- Familiarity with Ellucian/Colleague software.
$45,000 - $55,000 per year, depending on experience.
This is a full-time position requiring 100% in-person work. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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