Technical Project Manager
2 weeks ago
Project Overview:
At Air IT, we are seeking a highly skilled Professional Services Engineer to drive the technical success of our projects. As a key member of our team, you will be responsible for delivering high-standard customer projects efficiently and successfully.
Key Responsibilities:
- Project Delivery: Collaborate with our Project Management Office (PMO) to schedule and ensure smooth project execution, adhering to SLAs and agreed timelines.
- Requirements Analysis: Review scope of works before starting projects, reporting any issues to management or PMO.
- Technical Support: Provide comprehensive handovers to the Service Desk upon project completion and identify and report snagging issues that may cause project delays.
- Documentation: Log and action all activities in the CRM system following Air IT Project procedures.
- Security: Maintain information security by adhering to our Information Security Management System (ISMS) and relevant policies.
Requirements:
- IT project delivery experience.
- Experience in administering and supporting the latest Microsoft technologies.
- Experience in setting up and maintaining business system networks based on Microsoft technologies.
- Excellent communication and customer service skills.
- A current, valid driving license.
- Proficiency with Microsoft Windows Server Operating Systems, Microsoft Exchange Server, and related server roles.
- Proficiency with Microsoft Azure Active Directory and Intune.
Benefits:
- A supportive and dynamic work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
- A chance to work with cutting-edge technologies and innovative projects.
- Hybrid working options for a better work-life balance.
- 25 days annual leave plus bank holidays.
- Ongoing learning and development opportunities.
- Cycle to work scheme and technology vouchers.
- Enhanced family leave.
- Salary sacrifice pension.
- 2 paid volunteer days.
- Company social events and competitions.
- Discount and Cashback Scheme.
- Group Income Protection.
- Life Insurance.
- EAP and Virtual GP Service.
Why Air IT:
- At Air IT, we value diversity and are committed to creating an inclusive environment where everyone can thrive.
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