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Care Coordinator

2 months ago

Beckenham, Greater London, United Kingdom Helping Hands Full time
{"title": "Care Coordinator Role", "description": "About the Role

Helping Hands is seeking a skilled Care Coordinator to support our team in delivering exceptional care and support to our customers. As a Care Coordinator, you will play a vital role in ensuring that our customers receive the highest standards of care and support.

Key Responsibilities
  • Support the Branch Care Manager in providing care and support to our customers and carers within the local community.
  • Ensure effective allocation of staff to ensure customers receive the highest standards of care and support.
  • Complete direct observations and supervisions for care teams within the correct timescales.
  • Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
  • Reassess customers to ensure care plans are reflective of customer's needs and condition.
  • Actively seek new business opportunities and support the commercial growth of the branch.
  • Ensure the highest levels of customer service are always provided.
About You

To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. A full UK driving licence and access to your own vehicle are also required.

What's in it for You?

At Helping Hands, we offer a range of benefits to support your career development and well-being, including career progression opportunities, 23 days annual leave, and access to our employee assistance programme.

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