Supervisor - M&S Simply Food - Peterborough
6 days ago
About the Role
We are seeking a highly motivated and experienced Retail Team Leader to join our M&S Simply Food team at Peterborough Services. As a Retail Team Leader, you will be responsible for leading a team of retail staff to deliver exceptional customer service and achieve sales targets.
Key Responsibilities
- Lead a team of retail staff to achieve sales targets and deliver exceptional customer service
- Maximize profit by driving sales and controlling costs
- Process stock counts and orders
- Partner with the Store Manager to set targets for the team
- Provide coaching and feedback to team members, identifying training needs where necessary
- Take ownership of customer feedback, responding promptly and professionally
What We Offer
- Annual bonus up to 3,445
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities, including funded qualifications, leading to the next step in the management team
Requirements
- Previous experience of leading or supervising a team is highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and ability to make decisions
- Ability to work on own initiative and make reasoned decisions under pressure
About Us
Moto is a leading provider of motorway services in the UK, with a commitment to delivering exceptional customer service and quality food and drink offerings. We are proud to be a part of the M&S Simply Food team, offering a range of high-quality food and drink products to our customers.
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