Field Collections Representative

1 month ago


Croydon, Greater London, United Kingdom Orbit Services 2000 Ltd Full time

Orbit Services 2000 Ltd: Where Expertise Meets Customer Service

At Orbit Services 2000 Ltd, we understand that every customer's situation is unique. That's why we're looking for a seasoned professional to join our team as a Field Collections Representative. As a Field Collections Representative, you will be responsible for resolving customer accounts on a personal basis, taking payments, and setting up repayment plans to help customers achieve financial wellbeing. Your expertise will play a crucial role in educating customers on the potential consequences of non-payment of their account.

Responsibilities:

  • Resolve customer accounts on a personal basis, taking payments and setting up repayment plans to help customers achieve financial wellbeing.
  • Educate customers on the potential consequences of non-payment of their account.
  • Collaborate with our team to deliver exceptional customer service.

What You'll Need:

  • Exceptional communication skills and a strong ability to build rapport with customers.
  • IT literacy and comfort using an iPad.
  • A clear criminal record and ability to work independently.

The Perks:

  • A comprehensive salary package starting at £28,974 per annum.
  • A monthly bonus structure offering up to £6,000 per annum.
  • A generous car allowance of £350 per month.
  • An impressive benefits package, including 31 days holiday and discounts at top high-street retailers.


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