Service Desk Support Expert

1 week ago


Tonypandy, Rhondda Cynon Taf, United Kingdom beBee Professionals Full time £20,000 - £30,000
Career Opportunity: Customer Service Advisor

We are seeking a dedicated and customer-focused Customer Service Advisor to join our team in Tonypandy, United Kingdom.

About the Job:

The successful candidate will be responsible for delivering exceptional customer service, handling incoming calls, emails, and chat queries, and resolving customer issues efficiently.

  • Process customer orders and manage account information.
  • Work closely with other departments to ensure customer satisfaction.
  • Assist with administrative tasks when needed.
Key Skills and Qualifications:

A competitive salary is offered based on experience and qualifications. The successful candidate should have previous experience in a customer service role and excellent communication and problem-solving skills.

  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work both independently and as part of a team.
  • Flexible working hours, including weekends.
Why Join Us?

This role offers a range of benefits including a competitive salary, pension scheme, healthcare benefits, training and development opportunities, and a supportive work environment with clear career progression.



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