Digital Services Help Desk Officer
1 week ago
**Job Overview:** The Cwm Taf Morgannwg University Health Board is looking for a highly skilled Digital Services Help Desk Officer to join their End User Computing team. This role provides an exciting opportunity to work in a fast-paced and dynamic environment, supporting users with their equipment and applications.
As an IT Service Desk Officer, you will be responsible for providing remote support services to clinical and non-clinical users across the Health Board. You will work closely with the Service Desk Manager and other teams to ensure that users receive timely and effective support.
**Key Skills and Qualifications:**
- Experience in a Service Desk and technical support field, preferably within the NHS
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
**What We Offer:**
- Opportunity to work in a dynamic and supportive team environment
- Hybrid working available where service needs allow
- Professional development opportunities
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