Global Customer Solutions Specialist

2 days ago


Worthing, West Sussex, United Kingdom Vantage Consulting Full time
Job Description: Global Customer Solutions Specialist

We are seeking a highly skilled and experienced Global Customer Solutions Specialist to join our team at Vantage Consulting. As a key member of our technical support team, you will be responsible for providing expert advice and guidance to our global customers and partners. This is an exciting opportunity to develop your skills and knowledge of industrial instrumentation, control theory, and communications protocols.

The key responsibilities include:
  • Providing first-level phone and email support for our offers.
  • Developing and implementing processes to improve customer satisfaction and reduce issue resolution time.
  • Working closely with cross-functional teams to ensure seamless delivery of customer solutions.

Skills and Qualifications:
  • Proven track record of delivering exceptional customer service.
  • Excellent communication and problem-solving skills.
  • Knowledge of industrial instrumentation, control theory, and communications protocols.

Salary Range: £45,000 - £65,000 per annum, depending on experience and qualifications.

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