Technical Solutions Specialist

1 month ago


Worthing, West Sussex, United Kingdom Tunstall Healthcare Group Full time
About the Role

We are seeking a highly skilled Technical Solutions Specialist to join our team in West Sussex. As a key member of our field service team, you will be responsible for providing exceptional repair and maintenance services to our products, ensuring seamless customer experiences.

Key Responsibilities
  • Service Delivery: Provide high-quality repair and maintenance services to company and third-party products, adhering to strict quality standards.
  • Customer Interaction: Develop strong relationships with customers, addressing their needs and concerns in a professional and courteous manner.
  • Technical Expertise: Possess excellent technical knowledge of basic electrical and electronic systems, principles, and practices.
  • Team Collaboration: Work effectively as part of a team, mentoring and training colleagues as required.
  • Time Management: Prioritize tasks efficiently, managing time to meet deadlines and ensure smooth service delivery.
Requirements
  • Education: Hold NVQ Level 2 or equivalent qualification in electronics.
  • Skills: Demonstrate excellent problem-solving skills, analytical thinking, and attention to detail.
  • Working Conditions: Comfortable working at heights and/or in confined dusty spaces, with flexibility to adapt to changing environments.
Benefits
  • Company vehicle for business use
  • Fuel card for expenses
  • Overtime opportunities
  • Company phone for communication
  • Uniform and necessary tools for the role
  • Pension contribution of up to 9%
  • 25 days' annual leave + bank holidays
  • Free eye tests for employee benefit
  • Retail discounts for staff
  • A supportive and welcoming team environment
About Us

Tunstall Healthcare Group is a leading provider of health and care technology solutions. Our mission is to empower individuals and communities by delivering life-saving and life-changing technologies and services globally.



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