Senior Customer Support Specialist
5 days ago
**About the Role:**
We are looking for a Senior Customer Support Specialist to join our customer service team at CV-Library. The ideal candidate will have a proven track record of delivering exceptional customer service and have the skills to source, purchase, and manage business requirements.
Key Accountabilities:
- Sourcing and Management: Source, purchase, and manage business requirements to ensure timely delivery and exceptional quality.
- Customer Engagement: Respond promptly to customer inquiries and provide exceptional service throughout the sales process.
Skills and Qualifications:
- Customer Service Experience: Proven experience in Customer Service or an administrative role, eager to learn and grow with the company.
- Technical Skills: Proficiency in MS Office Suite and CRM software.
- Driving Ability: Valid driver's license and ability to travel when necessary.
Salary and Benefits:
The salary for this position is £25,000 - £27,500 per year, depending on your level of experience, plus benefits.
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