Convenience Store Supervisor
7 hours ago
We are seeking a highly skilled and experienced Convenience Store Supervisor to join our team at AF Blakemore & Son Ltd in Bridlington.
Job Description:
The successful candidate will be responsible for managing a team of colleagues, ensuring excellent customer service, and contributing to achieving store sales and profitability.
Key Responsibilities:
- Supporting the Store Manager to ensure a safe, legal, and high-performing store while taking overall responsibility for the entire store during duty manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives, and KPIs.
- Managing, coaching, and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety, and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids, and refunds and other 'management' tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
- Adhering to all company policies and procedures and processes.
Requirements:
The ideal candidate will have previous management or supervisor experience within a food retail or similar fast-paced operation. They will be committed to achieving and sustaining exceptional customer service standards, able to plan, organize, and prioritize effectively, and possess strong communication and influencing skills.
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