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Software Support Professional

4 weeks ago

West Midlands Combined Authority, United Kingdom Ascent People Ltd Full time
Software Support Engineer Opportunity

We are seeking a skilled Software Support Engineer to join our team at Ascent People Ltd. The successful candidate will provide exceptional technical support to our clients, ensuring seamless software implementation and troubleshooting.

Key Responsibilities:
  1. Provide first- and second-line technical support for software-related issues
  2. Collaborate with cross-functional teams to resolve complex technical problems
  3. Develop and maintain technical documentation and knowledge base
  4. Stay up-to-date with industry trends and emerging technologies
Requirements:
  1. Proven experience in software support or a related field
  2. Strong technical skills, including SQL Server and T-SQL
  3. Excellent communication and problem-solving skills
  4. Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:

A competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and detail-oriented individual with a passion for software support, we encourage you to apply for this exciting opportunity.