Customer Experience Ambassador

2 weeks ago


Scarborough, North Yorkshire, United Kingdom The Rank Group Full time

About the Role

We are seeking a talented and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our venue team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities

  • Provide outstanding customer service, responding to customer needs and resolving any issues promptly and professionally.
  • Work collaboratively with the venue team to ensure seamless delivery of our services and high-quality customer experience.
  • Contribute to the development and implementation of initiatives to enhance customer satisfaction and loyalty.
  • Participate in ongoing training and development to maintain and improve your skills and knowledge.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The chance to work with a dynamic and forward-thinking company.

About Us

The Rank Group is a leading operator of bingo clubs in the UK, with a strong commitment to providing excellent customer service and creating a welcoming atmosphere for our guests. We are passionate about delivering exceptional experiences and are looking for talented individuals to join our team.

How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].



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