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Reception Supervisor, Hotel Du Vin

1 month ago

Henley on Thames, Oxfordshire, United Kingdom Hotel Du Vin Full time
Reception Supervisor Opportunity at Hotel Du Vin

We are seeking a charismatic and service-oriented Reception Supervisor to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.

Key Responsibilities:
  • Lead the reception team to provide outstanding customer service
  • Manage front desk operations, including check-ins, check-outs, and guest inquiries
  • Collaborate with colleagues to achieve hotel goals and objectives
  • Develop and implement strategies to improve guest satisfaction and loyalty
What We Offer:
  • Competitive rates of pay and generous benefits package
  • Opportunities for career growth and development
  • Discounted staff room rates and friend and family discounts
  • Fully funded apprenticeship programs and high street discounts
  • Cycle to work scheme and healthcare cash plans
  • Referral schemes and a decent uniform
  • Wellness and national campaign days calendar and Wagestream access
  • Complimentary stays on anniversaries and sponsorship of The Brain Charity
  • Employee assistance program and sustainability goals

At Hotel Du Vin, we value our employees and strive to create a positive and supportive work environment. If you are passionate about delivering exceptional guest experiences and have a natural hospitality charm, we encourage you to apply for this exciting opportunity.