Sales Consultant

2 weeks ago


Brentford, Greater London, United Kingdom Lampton Leisure Full time
About the Role

We are seeking a highly motivated and experienced Sales Consultant to join our team at Lampton Leisure. As a Sales Consultant, you will play a key role in driving member retention and ensuring excellent customer service across our leisure centres.

Key Responsibilities
  • Establish and maintain strong relationships with customers and potential future customers.
  • Make outbound telephone calls to retain customers and handle customer calls in an efficient and effective manner.
  • Meet and exceed customer retention targets and KPIs.
  • Manage customer sales and bookings, ensuring all transactions are processed correctly.
  • Contribute to lead generation and manage the prospects database.
  • Collaborate with team managers to improve customer service and retention.
  • Respond to customer queries across various platforms, including social media and customer feedback.
About You

To be successful in this role, you will have excellent sales experience, with a proven track record of achieving sales-based targets. You will possess strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.

We offer a competitive package, including free parking, 22 days holiday allowance, and access to our state-of-the-art gym facilities. You will also be part of a dynamic and supportive team, with opportunities for professional development and growth.

Lampton Leisure is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.


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