Renewal Retention Specialist

5 days ago


Bristol, Bristol, United Kingdom RAC Full time

We're seeking a skilled and motivated Customer Renewal Advisor to join our team based in Bristol.

This permanent role offers a competitive salary of approximately £28,000 - £32,000 per year, depending on your experience.

You will be responsible for delivering exceptional customer experiences by:

  • Providing expert advice on RAC Breakdown Cover features and benefits to customers.
  • Building rapport and trust with customers, understanding their needs and preferences.
  • Using effective communication skills to resolve customer queries and issues.

In addition to a competitive salary, we offer a comprehensive benefits package, including:

  • A generous holiday entitlement.
  • An option to join RAC's Group Personal Pension scheme.
  • A car salary sacrifice scheme.
  • FREE RAC Ultimate Complete Breakdown Service.
  • Access to Orange Savings.

We're committed to supporting our employees' career development and providing opportunities for growth and progression.



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