Lead CRM Solution Architect
4 weeks ago
We are seeking an experienced Lead CRM Solution Architect to join our team at Capita Technology and Software Solutions. As a key member of our team, you will be responsible for leading the development of CRM and Dynamics solutions, ensuring they meet the strategic business, financial, and technology objectives of our clients.
Key Responsibilities- Establish governance and principles on the project level, ensuring that solutions are delivered on time and to the highest quality.
- Produce conceptual and logical architectures to meet strategic business, financial, and technology objectives through documentation of systems, architectures, process flows, and value-chains.
- Support bid and tender responses, scoping, feasibility, and definition, ultimately leading solution design and configuration for the engagement.
- Support the Project / Programme manager / Director in understanding risks, dependencies, and issues that exist and the impact that these may have on the project / programme.
- A background in software development, with experience in CRM Dynamics and hands-on experience with Microsoft Dynamics 365, CRM, Cloud, databases, and programming languages is advantageous.
Capita Technology and Software Solutions is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently, and be resilient to whatever next comes their way.
What We Offer- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- A home-based role.
You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 43,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors.
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