Plant Service Lead
6 days ago
The role of the Service Supervisor is to support the field service team in providing exceptional customer service and ensuring the efficient running of the service team. This involves allocating workloads to Field Service Engineers and responding to customer service requirements in line with the customer charter.
Key Responsibilities
- Schedule and delegate workloads effectively to Field Service Engineers, coordinating and managing resources to meet set targets.
- Manage all customer queries and resolve issues in coordination with the relevant departments.
- Use Telematics systems to monitor team movements and machines to ensure a high level of service experience for customers.
- Determine the adequate skill and performance of staff to ensure they are technically sound and updated, enhancing their productivity.
- Provide guidance to the team to keep them motivated and help them achieve individual and team-based performance goals.
Requirements
- Experience of Heavy plant and machinery.
- Previous experience managing engineers' workloads.
- GSCE's or equivalent.
- Excellent customer relations.
- Ability to work under pressure.
- Strong communication skills.
- Previous supervisory experience.
- Relationship building both internally and with customers.
- IT literate.
Company Details
We operate from several prime locations and have offices near you. Our team offers a unique service tailored to match your needs. We are looking for talented individuals to join us in various roles, including Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing, and Account Managers. If you know anyone who may be interested, refer them to our professional and friendly team.
-
Service Team Lead
3 weeks ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeAbout the RoleAs a Service Team Lead at Workforce Staffing Ltd, you will be based in our Hamilton Depot working within our brilliant Service team. A key part of your role will be to support the Field Service department in providing outstanding customer service and allocating workloads to Field Service Engineers as required. In addition, you will be...
-
Service Team Lead
2 weeks ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeJob Title: Service Team LeadJob Summary:We are seeking a highly skilled Service Team Lead to join our team at Workforce Staffing Ltd. As a Service Team Lead, you will be responsible for scheduling and delegating workloads effectively to Field Service Engineers, coordinating and managing resources to meet set targets.Key Responsibilities:Schedule and delegate...
-
Service Operations Manager
3 days ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeJob Title: Service Operations ManagerWe are seeking a highly skilled Service Operations Manager to support the field service team in providing outstanding customer service. The role will involve allocating workloads to Field Service Engineers and responding to customers' service requirements in line with the customer charter.Key Responsibilities:Workload...
-
Digital Engineering Manager
1 month ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeService SupervisorLocation: Hamilton, ScotlandSalary: £37,718-£41,147 D.O.E.Our client, a leading provider of heavy plant and machinery, is seeking a highly skilled Service Supervisor to join their team. As a key member of the field service team, you will be responsible for ensuring the efficient and effective running of the service team by allocating...
-
Digital Engineering Manager
1 month ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeService SupervisorLocation: Hamilton, ScotlandSalary: £37,718-£41,147 D.O.E.Our client, a leading provider of heavy plant and machinery, is seeking a highly skilled Service Supervisor to join their team. As a key member of the field service team, you will be responsible for ensuring the efficient and effective running of the service team by allocating...
-
Digital Engineering Manager
3 weeks ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeService SupervisorOur client is seeking a highly skilled Service Supervisor to join their team in Hamilton, Scotland. As a key member of the field service team, you will be responsible for ensuring the efficient and effective running of the service team by allocating workloads to Field Service Engineers and responding to customers' service requirements.Key...
-
Digital Engineering Leader
4 weeks ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeService SupervisorLocation: Hamilton, ScotlandSalary: £37,718-£41,147 D.O.E.Our client is seeking a Service Supervisor to support the field service team in delivering exceptional customer service, ensuring the efficient and effective running of the service team by allocating workloads to Field Service Engineers and responding to customers' service...
-
Digital Engineering Leader
4 weeks ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeService SupervisorLocation: Hamilton, ScotlandSalary: £37,718-£41,147 D.O.E.Our client is seeking a Service Supervisor to support the field service team in delivering exceptional customer service, ensuring the efficient and effective running of the service team by allocating workloads to Field Service Engineers and responding to customers' service...
-
Digital Engineering Manager
3 weeks ago
Bothwell, South Lanarkshire, United Kingdom Workforce Staffing Ltd Full timeService SupervisorOur client is seeking a skilled Service Supervisor to oversee the field service team, ensuring exceptional customer service and efficient team management. Key responsibilities include allocating workloads, coordinating resources, and resolving customer queries in line with the customer charter.Key Accountabilities:Effectively schedule and...
-
Clinical Lead Nurse
2 weeks ago
Bothwell, South Lanarkshire, United Kingdom NHS Scotland Full timeJob Title: Clinical Lead NurseWe are seeking a highly skilled and experienced Clinical Lead Nurse to join our team at NHS Scotland. The successful candidate will be responsible for managing and delivering care to a defined caseload of clients, ensuring a high standard of quality care and working in partnership with other disciplines and agencies.Key...
-
English Sales Consultant
4 weeks ago
Bothwell, South Lanarkshire, United Kingdom Ad Warrior Ltd Full timeSales Executive - TradingLocation: GreenockSalary: CompetitiveOur client is a leading provider of repair services to the maritime industry, offering a unique combination of expertise and global reach.With over 3,000 clients worldwide, including ship-owners, shipyards, industrial plants, and power stations, they rely on our client to organize, plan, and...
-
English Sales Consultant
4 weeks ago
Bothwell, South Lanarkshire, United Kingdom Ad Warrior Ltd Full timeSales Executive - TradingLocation: GreenockSalary: CompetitiveOur client is a leading provider of repair services to the maritime industry, offering a unique combination of expertise and global reach.With over 3,000 clients worldwide, including ship-owners, shipyards, industrial plants, and power stations, they rely on our client to organize, plan, and...
-
Customer Service Representative
3 weeks ago
Bothwell, South Lanarkshire, United Kingdom Lloyds Banking Group Full timeAbout this OpportunityWe're seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you'll play a vital role in delivering exceptional customer service and support to our customers.About the RoleYou'll be responsible for providing high-quality support to our customers, responding to their queries, and...
-
Senior Maintenance Engineer
7 hours ago
Bothwell, South Lanarkshire, United Kingdom Brightwork Ltd Full timeJob Title: Senior Maintenance EngineerPurpose of the Role: As a Senior Maintenance Engineer at Brightwork Ltd, you will play a critical role in ensuring the smooth operation of our engineering department. You will be responsible for carrying out engineering/maintenance tasks, managing the engineering stores, and performing daily and weekly site services...
-
Domestic Services Assistant
2 weeks ago
Bothwell, South Lanarkshire, United Kingdom NHS Scotland Full timeThe RoleThe successful candidate will provide a high-quality domestic service to patients, staff, and visitors of NHS Lanarkshire premises, adhering to strict health and safety standards and delivering a welcoming environment.To work effectively alongside new staff in the working environment, providing support and guidance as needed.NHS LanarkshireNHS...
-
Customer Service and Fitting Specialist
3 weeks ago
Bothwell, South Lanarkshire, United Kingdom Halfords Group PLC Full timeAre you passionate about delivering exceptional customer service and have a knack for fitting car parts and cycle repair? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service and Fitting Specialist.This role involves working on customers' vehicles in our car park and on bikes in-store, helping us to provide...
-
Asset Management Director
3 weeks ago
Bothwell, South Lanarkshire, United Kingdom Scottish Federation of Housing Associations Full timeJob OverviewThe Director of Assets plays a pivotal role in leading the property and assets services of the Scottish Federation of Housing Associations, while also driving the overall strategic direction of Cloch. This position is responsible for ensuring the effective maintenance and improvement of assets, while delivering exceptional customer satisfaction...
-
Bothwell, South Lanarkshire, United Kingdom NHS Lothian Full timeChief OfficerEdinburgh Health and Social Care Partnership/Integration Joint BoardWe are seeking a visionary leader to drive the transformation of Edinburgh's health and social care services. As Chief Officer, you will be responsible for leading the Edinburgh Health and Social Care Partnership (HSCP) in its journey of strategic transformation, innovation, and...
-
Chief Officer EHSCP
3 weeks ago
Bothwell, South Lanarkshire, United Kingdom NHS Lothian Full timeChief Officer EHSCPEdinburgh Health and Social Care Partnership (EHSCP) is seeking a visionary leader to drive transformation and improvement in our services. As Chief Officer, you will be responsible for leading our team of 6,000 staff in delivering high-quality care and services to our patients and service users.About the RoleThe successful candidate will...
-
Bothwell, South Lanarkshire, United Kingdom NHS Lothian Full timeChief OfficerEdinburgh Health and Social Care Partnership/Integration Joint BoardWe are seeking a visionary leader to drive the transformation of Edinburgh's health and social care services. As Chief Officer, you will be responsible for leading the Edinburgh Health and Social Care Partnership (HSCP) in its journey of strategic transformation, innovation, and...