Customer Service Team Member

3 days ago


London, Greater London, United Kingdom Grafton Group Full time
Job Overview

We are seeking a highly skilled Customer Assistant to join our team at Grafton Group. As a key member of our branch, you will be responsible for delivering exceptional customer service and supporting the sales process.

Job Description
  • Customer Service: Provide excellent customer service to customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Sales Support: Assist customers with their purchases, processing transactions and maintaining accurate records.
  • Stock Management: Manage stock levels, replenishing shelves and ensuring that products are displayed effectively.
  • Teamwork: Work collaboratively with other team members to achieve sales targets and provide a high level of customer service.
Required Skills and Qualifications
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Problem-Solving: Strong problem-solving skills, with the ability to resolve customer complaints and issues efficiently.
  • Time Management: Effective time management skills, with the ability to prioritize tasks and meet deadlines.
Benefits
  • Competitive Salary: An estimated salary of £28,000 - £30,000 per annum, depending on experience.
  • Profit-Based Bonus: A profit-based bonus scheme, offering up to £175 per month.
  • Discounts and Offers: Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks, and gyms.
  • Staff Discount: Generous staff discount on all products sold in store.
  • Pension Scheme: Competitive company pension scheme.
  • Cycle to Work Scheme: Cycle to work scheme.
  • Holiday Buying: Holiday buying scheme.
  • Life Assurance: Free life assurance.
  • Share Save Scheme: Share save scheme.
Others

Grafton Group is committed to providing a supportive and inclusive working environment. We offer opportunities for career development and progression, as well as a range of benefits and perks.



  • London, Greater London, United Kingdom The Ivy - Team Member Full time

    Kitchen Team Leader - The Ivy CollectionWe are seeking a highly motivated and experienced Senior Chef de Partie to join our kitchen team at The Ivy Collection. As a key member of our team, you will be responsible for delivering exceptional dishes, managing inventory, and leading a team of skilled cooks.The ideal candidate will have a passion for culinary...


  • London, Greater London, United Kingdom Harry's Team Member Full time

    Hiring for Master Pizza Maker at Harry'sWe seek a highly skilled Pizza Chef to lead our pizzeria team at Harry's. With a legacy dating back to the 1930s, our menu is a tribute to both traditional and innovative Italian cuisine. We source quality ingredients from Italy to craft pizzas that hit our high standards.The successful candidate will be passionate...


  • London, Greater London, United Kingdom Grafton Group Full time

    We are looking for a highly skilled Customer Service Team Member to join our team at Grafton Group. As a Customer Service Team Member, you will be responsible for providing excellent customer service and operating specialist equipment.About the Role:This is an exciting opportunity to join our team as a Customer Service Team Member, where you will be working...


  • London, Greater London, United Kingdom All Eat App Full time

    About Us: All Eat App is a leading online food ordering platform that connects customers with local restaurants and takeaway places. Our platform offers a wide range of cuisines and caters to individuals with dietary restrictions and allergies.Job Title: Customer Service Team MemberSalary: $40,000 - $50,000 per year, depending on experience.Job...


  • London, Greater London, United Kingdom Elior Uk Full time

    We are seeking a Customer Service Team Member to join our Client Support team as a Casual Hospitality and Catering Assistant at Lexington.The estimated salary for this position is £19,500 - £22,000 per annum, depending on experience.Job SummaryThis is an exciting opportunity to join our award-winning team and contribute to delivering exceptional customer...


  • London, Greater London, United Kingdom Selco Builders Warehouse Full time

    About the Role: We are seeking a Customer Service Team Member to join our team at Grafton Group. As a key member of our sales team, you will be responsible for delivering excellent customer service and supporting our customers with their building needs.Key Responsibilities: Provide excellent customer service to internal and external customersUse specialist...


  • London, Greater London, United Kingdom Pub and Dining - Stonegate Group Full time

    At Pub and Dining - Stonegate Group, we are seeking a talented Customer Service Team Member to join our team. The estimated salary for this role is £20,000 - £25,000 per annum, depending on experience.About the RoleThis is an excellent opportunity for someone who is passionate about delivering exceptional customer service in a dynamic pub environment. As a...


  • London, Greater London, United Kingdom Incora Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Customer Service Team Member to join our team. This role will be responsible for monitoring stock levels, resolving inventory discrepancies, and ensuring seamless customer experiences.


  • London, Greater London, United Kingdom Halfords Group PLC Full time

    Job DescriptionThis role is focused on providing excellent customer service and sales experience in a retail sales environment. As a Customer Service Team Member, you will help customers and understand their needs, while working on a rota basis to meet business demands.ResponsibilitiesDeliver market-leading service to customers' vehicles and bikes.Help...


  • London, Greater London, United Kingdom German Doner Kebab Full time

    We are looking for a skilled Customer Service Team Member to join our team at German Doner Kebab in Feltham, London. Estimated salary £20,000 - £25,000 per year.Job Description:As a Customer Service Team Member, you will be responsible for delivering exceptional food quality, outstanding guest care, and amazing service. You will assist guests in choosing...


  • London, Greater London, United Kingdom Catalpa Street Garage LLC. Full time

    Job OverviewCatalpa Street Garage LLC. is seeking a highly skilled Customer Service Team Member to join our Jermyn Street store. This role is responsible for delivering exceptional customer experiences, ensuring seamless communication, and working collaboratively with the sales and operations teams to drive store goals.


  • London, Greater London, United Kingdom Clermont Hotel Group Full time

    Job SummaryWe are seeking a Customer Service Team Member to join our team at Thistle Piccadilly. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an outstanding experience. If you have a passion for hospitality and a desire to grow with our company, we encourage...


  • London, Greater London, United Kingdom CV-Library Full time

    At CV-Library, we are looking for a skilled Customer Service Team Member to join our team. As an Apprentice Food and Beverage Assistant, you will be responsible for providing exceptional customer service in a fast-paced environment.The estimated salary for this role is £69 per hour, plus holiday pay. You will have the opportunity to work flexible shifts...


  • London, Greater London, United Kingdom Ritz Recruitment Full time

    Job OverviewWe are seeking a highly skilled and experienced Business Liaison and Support Specialist to join our team at Ritz Recruitment. As a key member of our customer service team, you will be responsible for responding to customer queries, completing bookings, and maintaining strong working relationships with all stakeholders.The ideal candidate will...


  • London, Greater London, United Kingdom Stellantis &You Full time

    We are seeking a Customer Service Team Member to join our team at Stellantis &You. The successful candidate will have a passion for customer service and strong organisation and communication skills. We offer full training via our Performance Academy, with additional online and induction training.Key Responsibilities:Deliver exceptional customer service every...


  • London, Greater London, United Kingdom Ocado Logistics Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Team Member to join our team at Ocado Logistics. As a key member of our delivery team, you will play a vital role in ensuring the highest level of customer satisfaction by delivering quality goods on time.Your primary responsibility will be to operate company vehicles safely and efficiently,...


  • London, Greater London, United Kingdom Lexington Catering Full time

    Key ResponsibilitiesAs a Hospitality Assistant, your key responsibilities will include ensuring the food is prepared to the highest standard, maintaining a clean and well-presented kitchen area, and providing excellent customer service. You will work closely with our experienced team members to ensure the smooth operation of our kitchen and front-of-house...


  • London, Greater London, United Kingdom Selco Builders Warehouse Full time

    At Grafton Group, we are seeking a skilled Customer Service Team Member to join our team. The ideal candidate will be responsible for providing exceptional customer service and support in a fast-paced retail environment.Job OverviewWe sell building materials, so manual handling is an essential part of this role. You will work as part of a team to ensure...

  • Culinary Team Lead

    1 month ago


    London, Greater London, United Kingdom The Ivy - Team Member Full time

    Career Opportunity at The IvyAre you looking for a new challenge in a dynamic and fast-paced kitchen environment? As a Senior Chef de Partie, you will play a key role in delivering exceptional food and service to our discerning guests.Your Responsibilities:You will be responsible for:Preparing and presenting dishes to the highest standardsWorking closely...


  • London, Greater London, United Kingdom Stellantis Apprenticeships Full time

    Company Overview:We are Stellantis Apprenticeships, a renowned provider of comprehensive apprenticeship programs in the automotive industry. Our mission is to equip young professionals with the skills and knowledge required to excel in their careers.Job Summary:We are seeking an exceptional Service Advisor Apprentice to join our team at Stellantis & You...