Customer Service Team Member

3 weeks ago


London, Greater London, United Kingdom Clermont Hotel Group Full time
Job Summary
We are seeking a Customer Service Team Member to join our team at Thistle Piccadilly. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an outstanding experience. If you have a passion for hospitality and a desire to grow with our company, we encourage you to apply.

About the Role
This is a dynamic and fast-paced environment where you will be working closely with our team to create a warm and welcoming atmosphere. Your key responsibilities will include setting up for the day, preparing coffees, drinks, and waffles, cleaning, and restocking. A variety of shifts will be required to cover our operating hours from 11am to 1am.

What's In It For You?
As a member of our team, you will enjoy a range of benefits, including discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group, interest-free season ticket loans, access to a 24/7 Employee Assistance Program, pension and healthcare schemes, and much more. Plus, with opportunities for apprenticeships and accredited qualifications up to Level 7, you can develop your skills and advance your career. Estimated salary: £24,000 - £30,000 per year.

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