Administrative Retail Account Manager

7 days ago

London, Greater London, United Kingdom Nyetimber Full time
About the Role

Nyetimber is a pioneering luxury brand and award-winning English sparkling wine producer. We are looking for a talented Administrative Retail Account Manager to support our Sales Off-Trade team in delivering exceptional results.

Responsibilities
  • Maintain accurate and up-to-date retail account records, ensuring timely completion of tasks and adherence to brand standards.
  • Collaborate with the Sales Off-Trade team to organise events, tastings, and vineyard visits, promoting brand awareness and customer engagement.
  • Conduct store visits, provide product training, and ensure seamless communication with retailers and internal stakeholders.
  • Process daily retail account administration, including Bottlebooks and Brand Bank management.
  • Prepare and submit press tasting forms, manage wine shipments, and resolve customer complaints efficiently.
  • Update and maintain weekly retailer sales-out data, ensuring accurate market price comparisons.
Requirements
  • Previous experience in an administrative role, preferably in a National Multiple retailer environment.
  • Exceptional organisational skills, with a proven track record of 100% accuracy in administrative tasks, such as data entry and form submissions.
  • Strong relationship-building skills, with the ability to collaborate with various teams and interact with retailers and clients.
  • Excellent communication skills, with the ability to ensure clear and concise correspondence with internal stakeholders and external partners.
  • Proficiency in Microsoft Office tools, particularly Excel and PowerPoint, for data management and reporting.

Nyetimber Offers:

  • A dynamic and supportive work environment.
  • Excellent development and growth opportunities.
  • A comprehensive benefits package, including 25 days holiday and generous staff purchasing privileges.

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