Administrative Support Assistant

12 hours ago


Newcastle under Lyme, Staffordshire, United Kingdom NHS Full time
Job Title: Administrative Support Assistant

About Us: Our GP surgery is a thriving healthcare facility within the NHS, serving a diverse population with compassion and care. Our team values collaboration, innovation, and professionalism, striving to deliver exceptional patient outcomes.

Job Responsibilities: In this role, you will provide comprehensive secretarial and administrative support to GPs and other healthcare professionals, ensuring seamless day-to-day operations. This includes preparing, managing, and maintaining patient correspondence, adhering to data protection regulations, and acting as the first point of contact for queries from patients, healthcare providers, and other third parties. Additionally, you will maintain accurate electronic and paper records, applying problem-solving and analytical skills as needed.

Essential Skills and Qualifications: You should possess a strong educational background, including GCSE Mathematics & English (C or above). Previous experience in a medical or similar administrative role is also required, along with proficiency in office software (e.g., Microsoft Office Suite) and familiarity with electronic patient record systems. Excellent communication skills (written and oral) and ability to work autonomously and as part of a team are essential. Flexible working hours may be required to meet the needs of our patients.

Salary Range: £22,000 - £28,000 per annum, dependent on qualifications and experience.

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