Casino Operations Manager
2 weeks ago
Casino Management Role
The ideal candidate will be a highly skilled and experienced casino manager with a passion for delivering exceptional customer experiences. In this role, you will be responsible for leading a team of multi-skilled employees to deliver the Grosvenor brand experience across gaming, leisure, and food and beverage.
Key Responsibilities:
- Develop and implement strategies to drive casino revenue and profitability
- Lead a team of casino staff to deliver excellent customer service and experiences
- Collaborate with the general manager to achieve business objectives and goals
- Ensure compliance with all relevant laws and regulations, including gaming commission licensing requirements
- Champion and role model the company's values of service, teamwork, ambition, responsibility, and solutions
Requirements:
- Previous casino experience with a strong understanding of gaming operations
- Personal Management Licence (PML) or willingness to obtain one
- Excellent leadership, communication, and collaboration skills
- Customer-centric approach with a focus on delivering high engagement and confidence in teams
- Ability to work in a fast-paced environment and make decisions under pressure
Why Work for The Rank Group?
The Rank Group is a leading gaming and hospitality company that offers a range of exciting career opportunities. As a casino manager, you will have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. You will also have access to a range of benefits, including a contributory pension scheme, life cover, and private medical insurance.
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