Clinical Operations Director

3 weeks ago

Nationwide, United Kingdom Compass Associates Full time
{"title": "Clinical Operations Manager", "description": "Overview

Compass Associates Ltd is proud to be working with a leading provider of clinical pharmacy services, delivering expert solutions to GP federations, GP surgeries, and primary care networks across the country.

Key Responsibilities
  • Oversee the day-to-day clinical operations, ensuring that all clinical and non-clinical staff meet and exceed regulatory standards.
  • Lead, manage, and develop clinical staff, ensuring their performance and growth align with business targets.
  • Collaborate with clients, stakeholders, and senior leadership, maintaining excellent relationships and responding to queries in a timely manner.
  • Drive service development and innovation, continuously improving the quality and scope of services provided.
  • Ensure compliance with governance and regulatory frameworks, conducting risk assessments and monitoring staff competencies.
  • Manage operational processes including rota management, staff cover, performance reviews, and service audits.
  • Analyse clinical/non-clinical data, creating reports and dashboards for senior leadership and board review.
  • Support business planning and service development to contribute to the company's long-term success.
  • Stay up to date with industry trends, and attend conferences as needed.
Requirements
  • Registered Independent Prescribing Clinical Pharmacist or Nurse with a minimum of 3 years' experience in primary care.
  • Registered with the GPhC (General Pharmaceutical Council) or NMC (Nursing and Midwifery Council) with good standing.
  • Proven leadership and management experience in clinical operations, preferably within a primary care setting.
  • Strong understanding of the Primary Care Network (PCN) Directed Enhanced Service (DES), General Medical Services (GMS), and Alternative Provider Medical Services (APMS).
  • Excellent communication skills, with the ability to manage client relationships and team performance effectively.
Benefits
  • 25 days annual leave plus bank holidays
  • Pension Scheme
  • Loyalty Benefit Package
  • Flexible working
  • Uncapped annual bonus
  • Access over 100 re-loadable discounts cards, cinema discounts, gym memberships and more
  • Specialised training to help you thrive in your career
"}

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