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Operational Testing Lead

2 months ago


London, Greater London, United Kingdom Nexere Consulting Full time
Big 4 - Test Governance and Operations Lead

Nexere Consulting is seeking an experienced testing professional to join our team as a Test Governance and Operations Lead. This is a fantastic opportunity to work with a leading Big 4 consultancy business on a contract basis, with the potential for extension.

The Role

As a Test Governance and Operations Lead, you will be responsible for supporting the Test Management Office (TMO) function at a leading FMCG client in support of a major digital transformation across S/4 HANA and other applications. Your key responsibilities will include:

  1. Ensuring that quality standards are defined and understood across testing delivery teams.
  2. Developing and maintaining plans for demand management, including forecasting and budgeting.
  3. Engaging with project stakeholders to initiate test setup.
  4. Attending the Annual Business Plan (ABP) alongside the PMO to gain understanding of the overall project pipeline and timescales.
  5. Building and maintaining relationships with internal stakeholders and third-party suppliers.
  6. Identifying and highlighting opportunities for improvements regarding testing operations.
  7. Working collaboratively with the Test Delivery Pool to support and deliver testing services.
  8. Ensuring good practice in the delivery of testing services and the production of testing deliverables, with adherence to the Test Framework.
  9. Ensuring Test tools are appropriately leveraged within programme/project testing as per the defined guidelines.
  10. Identifying and highlighting risks and opportunities for improvements.
  11. Driving a culture of continual process improvement to enhance quality and expand service offerings.
  12. Reporting metrics and KPIs regarding governance and assurance activities (and project adherence to standards).
  13. Applying appropriate methods to support Agile, CI/CD, DevOps, Waterfall, and other hybrid approaches.
  14. Providing adherence reports to the Head of TMO and Senior Project Stakeholders.
The Person

We are looking for an experienced testing professional with a strong background in test delivery across different types of technology change and testing projects. You should have a proven track record of providing relevant metrics and dashboard reporting to Leadership and representing the overall testing position in various senior forums. Excellent communication and stakeholder management skills are essential, as well as the ability to influence C-suite executives and others to build and maintain strong relationships.

  1. Manages risks, issues, and dependencies, escalating to Leadership where required.
  2. Ability to develop and implement test governance to ensure the correct controls are in place for effective and efficient testing across the project portfolio.
  3. Ensures testing activities are performed in accordance with the TMO framework with a consistent approach for reporting and escalation.
  4. Solid problem-solving skills, including the ability to analyse complex data, identify core issues, and investigate, evaluate, and reach appropriate conclusions.