Product Development Specialist
3 weeks ago
The CK Group is recruiting for a Commercial Product Manager to support the development of solutions that meet customer requirements across various applications. This role involves working 50% in the field and 50% based in Gateshead. The position offers a permanent opportunity with standard Mon-Fri day time working hours.
About the Role
This key role will focus on supporting commercial success through technical knowledge and understanding of customer needs. Commercial skill development will also be a part of this position. Problem-solving skills, lateral thinking, and the ability to deliver according to customer expectations are essential. Developing new solutions alongside existing ones for customers will also be a major responsibility.
Key Responsibilities:
- The Commercial Product Manager will serve as the primary technical point of contact for customers and channel partners.
- Provide technical expertise and information to all departments within the company.
- Deliver engaging product demonstrations and commercial distributor training.
- Offer sales and marketing support through technical presentations, seminars, workshops, shows, User Group Meetings, and webinars.
- The Commercial Product Manager will assist in producing technical and commercially relevant marketing materials and ensure messaging consistency throughout sales, marketing, and channels.
- They will collaborate with the Continuous Product Development team to ensure products remain relevant to changing customer needs and adhere to the latest guidance.
- The Commercial Product Manager will work closely with sales and technical teams to keep pace with market dynamics and drive Post-Market Surveillance discussions. They will act as a champion for upcoming needs.
- The Commercial Product Manager will directly interact with customers to implement projects in relevant areas and gather feasibility data for Continuous Product Development.
- Developing powerful product demonstrations and creating new applications tailored to customer requirements.
- Deliver technical assistance to the commercial team for tender submissions.
- Develop commercial skills under the guidance of the Commercial Associate Director and the Commercial Team to represent the business to the highest standards and achieve significant revenue growth.
- Deliver presentations, webinars, product demonstrations to customers, and provide strong technical solutions in collaboration with the commercial team.
- A significant amount of travel (UK and potentially globally) will be required in this role with considerable overnight stays expected to meet customer expectations.
- Collaborate with existing customers to continually improve services and solutions for those customers in conjunction with account management.
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