Sales Handover and Test Drive Specialist

3 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stoneacre Motor Group Full time

The Role

We are seeking an ambitious Sales Handover and Test Drive Specialist to join our busy sales department at Stoneacre Motor Group. This is an exciting opportunity to work with one of the UK's fastest growing motor groups.

About the Job

As a Sales Handover and Test Drive Specialist, you will be a valued team member committed to delivering exceptional customer service. You will make each customer feel valued, accompanying them on their journey to find their next vehicle, and contributing towards making Stoneacre the number one motor group.

Key Responsibilities

  • Ensure that we always provide the highest level of customer care and satisfaction, giving the best possible experience that exceeds our customers' expectations.
  • Through planning and communication with the wider sales team, ensure that our customers have the best test drive experience to guide them towards the best product/service, supporting them in their decision making.
  • Provide a tailored handover experience for each customer; ensuring customers have had a full introduction to all specifications available within their vehicle.
  • Educate and inspire customers by answering their questions.
  • Your communication is key and listening to customers helps you to build rapport and understand fully their complete requirements for all their mobility needs.
  • Working with colleagues and other teams across the Centre to provide continuous improvement and a seamless service to all of our customers.
  • Provides accurate information at all times for all customers including timely and accurate communications leading up to their vehicle delivery.
  • Ensures that you maintain a continual dialogue with the customer that is appropriate to them and in the manner / mechanism that suits them, always ensuring a personal service.
  • Build and maintain unparalleled relationships with new and existing customers to maximise future sales opportunities.
  • Communicate with our customers with integrity and transparency, enhancing the customer experience – Professionalism is always your top priority.
  • Raise the profile of the Stoneacre brand by delivering a consistent 5-star service.

About You

  • You will have excellent customer service skills and thrive working in a customer-facing environment, with a professional courteous manner.
  • Strong, excellent communication skills and enjoys listening and engaging with other people.
  • Able to take initiative and ownership of issues; is proactive, has a 'can-do' attitude, but also a team player who is comfortable working with others to help and support them.
  • Able to work independently. Able to multi-task and switch quickly between tasks using your strong organisational and prioritisation skills.
  • Willingness to learn and develop and keep up to date with complex information.
  • You may not currently work in the motor industry, but you will already have retail or hospitality experience.
  • You will have the ability to work well under pressure - It will be your people skills that will help you overcome any challenge that is thrown your way.

What We Offer

  • Industry leading competitive salary
  • Bonus scheme
  • Commission
  • Average commission paid during annual leave
  • A range of training and development programmes
  • Industry leading career progression opportunities
  • Contributory workplace pension scheme
  • Long service reward
  • Customer introduced reward
  • Employee discounts
  • Access to discounts on retailers, restaurants, holidays and much more
  • Wellness programme

Equal Opportunities Employer

Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

  • Handover and Test Drive Specialist

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stoneacre Motor Group Full time

    The OpportunityWe are seeking an ambitious and customer-focused Handover and Test Drive Specialist to join our sales team in Newcastle. This is an exciting opportunity to work with a leading motor group and contribute to delivering exceptional customer experiences.About the RoleEnsure that customers receive a seamless and personalized handover experience,...

  • Sales Handover and Test Drive Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stoneacre Motor Group Full time

    The RoleWe are seeking an ambitious Sales Handover and Test Drive Specialist to join our busy sales department at Stoneacre Motor Group. This is an exceptional opportunity to excel in a customer-facing environment and contribute to the success of one of the UK's fastest-growing motor groups.About the JobDeliver exceptional customer service, ensuring a...

  • Motor Vehicle Specialist

    7 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stoneacre Motor Group Full time

    About the RoleWe are seeking an ambitious Motor Vehicle Specialist to join our sales department in Newcastle, Toyota. This is a unique opportunity to work with one of the UK's fastest growing motor groups.As a Sales Handover and Test Drive Specialist, you will be responsible for delivering exceptional customer service that exceeds expectations. You will...

  • Air Testing Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Penguin Recruitment Full time

    Job Title: Air Testing SpecialistJob Summary:We are seeking an experienced Air Testing Specialist to join our team at Penguin Recruitment. The successful candidate will have a strong background in environmental compliance and a proven track record of delivering high-quality air testing services.Key Responsibilities:Conduct air tests in accordance with CIBSE...

  • Audi Sales Professional

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    OverviewNewcastle Audi44 hours a week£55,000 OTE (including £25,000 basic plus uncapped commission)No HandoversAt Lookers Audi Newcastle, we're seeking a driven and experienced Sales Executive to join our dynamic team. As a key member of our sales team, you'll be responsible for handling customer inquiries and driving sales to achieve exceptional results....

  • Motivated Sales Professional

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    OverviewNewcastle Audi44 hours a week£55,000 OTE (including £25,000 basic plus uncapped commission)No HandoversAs a motivated Sales Executive, you will be responsible for handling customer inquiries, building rapport with colleagues and customers, and contributing to the success of Lookers Audi Newcastle. You will work with a dedicated team of account...

  • Electrical Test and Inspection Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom phs Group Full time

    Electrical Test and Inspection Specialistphs Group is seeking an experienced Electrical Test and Inspection Specialist to join our team in Newcastle. As an Electrical Test and Inspection Specialist, you will be responsible for carrying out inspections and testing on customer electrical installations, including emergency lighting testing, fire alarm...

  • Electrical Test Specialist

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Omega Resource Group Careers Full time

    Electrical Test SpecialistWe are seeking an Electrical Test Specialist to join our team at Omega Resource Group Careers. The ideal candidate will have experience in the energy sector dealing with automated substation equipment.Key Responsibilities:Using various techniques to test High Voltage substation automation equipmentInterrogating faults on SCADA...

  • Audi Sales Professional

    3 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    OverviewNewcastle Audi44 hours a week£55,000 OTE (including £25,000 basic plus uncapped commission)No HandoversLookers Audi Newcastle is seeking an ambitious and experienced Sales Executive to join our hard-working and friendly team. As part of our new sales concept, you will be responsible for handling customer enquiries to the point of order. Once...

  • Electrical Test and Inspection Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom phs Group Full time

    Electrical Test and Inspection SpecialistWe are seeking an experienced Electrical Test and Inspection Specialist to join our team at phs Compliance. As an Electrical Test and Inspection Specialist, you will be responsible for carrying out inspecting & testing on customer's electrical installations (EICR's) including Emergency Lighting Testing, Fire Alarm...

  • Automotive Sales Specialist

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    Job OverviewLookers Volkswagen NewcastleContract Type: Permanent, full-timeSalary: £25,000 per annum + uncapped commissionHours: Monday-Friday 09:00-18:00, Saturday 09:00-17:00, and 10:00-16:00 (every other Sunday)We are seeking an ambitious and experienced Sales Executive to join our hard-working and friendly team at Lookers Volkswagen Newcastle. As a...

  • Audi Sales Professional

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    OverviewNewcastle Audi44 hours a week£55,000 OTE (including £25,000 basic plus uncapped commission)No HandoversLookers Audi Newcastle is seeking an ambitious and experienced Sales Executive to join our hard-working and friendly team. As part of our new generation of sales executives, you will be responsible for handling all customer enquiries to the point...

  • Electrical Test Engineer

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Omega Resource Group Full time

    Job Title: Electrical Test Engineer - Automation SpecialistJob Summary:We are seeking an Electrical Test Engineer - Automation Specialist to join our team at Omega Resource Group. The ideal candidate will have experience testing electrical systems and working with automated substation equipment.Key Responsibilities:Using various techniques to test High...

  • Electrical Sales Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ACDC Dynamics Full time

    Job SummaryWe are seeking a highly motivated and experienced Electrical Sales Specialist to join our team at ACDC Dynamics. As an Electrical Sales Specialist, you will be responsible for developing and executing sales strategies to drive business growth and revenue.Key ResponsibilitiesDevelop and execute sales plans to achieve sales targets and business...

  • Senior Software Engineer in Test

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BBC Group and Public Services Full time

    Software Engineer in Test - Data SourcingAs a Senior Software Engineer in Test, you will play a key role in driving our ambition to build an outstanding software engineering team, environment, and culture.We are looking for a Senior Software Engineer in Test to join our tech community to drive this transformation, build a modern digital ecosystem using...

  • Regional Sales Manager

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom https:jobs-redefined.cositemap Full time

    At DELABIE, we're committed to sustainable development and reducing our environmental footprint. As a Regional Sales Manager, you'll play a key role in helping us achieve this goal by specifying our products in public and commercial buildings, healthcare establishments, and other key sectors.Key responsibilities include:Meet decision-makers to discuss our...

  • Automotive Sales Specialist

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    Role OverviewLocation: Volkswagen NewcastleSalary: £25,000 per annum + uncapped commissionHours: Monday - Friday 9am - 6pm (day off in the week) Saturday 9am - 5pm Sunday 10am - 4pm (every other)We are seeking an ambitious and experienced Sales Executive to join our hard-working and friendly team at Lookers Volkswagen Newcastle. The ideal candidate will...

  • Senior FMCG Field Sales Professional

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sales Recruit UK Full time

    The Client:Sales Recruit UK is proud to partner with a leading FMCG brand that has achieved significant growth in recent years. Their product range has been expanded, resulting in a strong demand for experienced Field Sales professionals. This is an excellent opportunity to develop your skills and contribute to the company's continued success.The Role:As a...

  • New Car Sales Specialist

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    OverviewLookers Volkswagen NewcastleContract Type: Permanent, full-timeSalary: £25,000 per annum + uncapped commissionHours: Monday - Friday 09:00 - 18:00, Saturday 09:00 - 17:00 and 10:00 - 16:00 (every other Sunday)At Lookers, we are seeking a skilled and experienced Sales Executive to join our dynamic team at Lookers Volkswagen Newcastle. As a Sales...

  • Store Manager

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom JD Sports Full time

    At JD Sports, we're looking for a Store Manager to lead our team and drive sales excellence in our stores. As a key member of our management team, you'll be responsible for delivering exceptional customer service, driving sales growth, and maintaining high store standards.Key Responsibilities:Lead and motivate your store team to achieve sales targets and...