IT Projects and Delivery Manager

2 weeks ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
Job Title: Senior IT Services Manager

This role will be responsible for the control and delivery of external IT service provision as well as delivering IT programmes of work as part of the company's continuous improvement plan. Responsibilities include stakeholder liaison, including pre-business case consultation, design, and solution analysis, cross-functional development, and systems integration projects.

Key Responsibilities:
  1. Third party supplier delivery of application services
  2. Co-ordination and control of third party supplier delivery of WAN, LAN and telephony platforms
  3. 3rd party hosted solutions
  4. Desktop design and delivery
  5. Solution Development and Delivery: Technical direction for delivery and integration of major technical projects from definition phase through implementation to final delivery into the production environment
  6. Applies significant knowledge of industry trends and developments to improve delivery of new services
  7. Recognizes system deficiencies during the delivery process and liaises with technical SMEs to implement effective solutions
  8. Creates and executes design and delivery plans and revises as appropriate to meet changing needs and requirements
  9. Ensures that responsible project resources are informed of the status of delivery effort, owning and directing activities between technical, business staff, and business change project management
  10. Owns the delivery lifecycle and is responsible for managing technical risks throughout the project
  11. Communicates and enforces standards
  12. Performs design reviews and mentors members of the virtual team
  13. Manages technical resources within budget and project schedule
  14. Operates at company level, providing consultancy and direction to internal and external resources
  15. Manages supplier interaction and expectations regarding delivery effort
  16. Develops strong relationships with internal stakeholders
  17. Communicates effectively with stakeholders to identify needs and evaluate alternative technical solutions
  18. Technical Expertise: Good technical understanding of IT technologies across LAN, WAN, SAN, Microsoft operating systems and application stacks e.g. MS server SQL databases, MS exchange email
  19. Has worked in a pressured environment managing teams from internal and external parties
  20. Delivered complex and multi-work stream IT technical projects
  21. Can keep technical and stakeholder teams well informed of changes within the organization and general corporate news
  22. Resolves and/or escalates issues in a timely fashion
  23. Understands how to communicate difficult/sensitive information tactfully
  24. Qualifications: ITIL, Higher Education qualification in IT/Management or work-based experience, Ideally holds a Project delivery qualification (Prince2)/b>

    This is a challenging role that requires a high level of technical expertise, project management skills, and the ability to communicate effectively with stakeholders. If you are a skilled IT professional with experience in managing technical projects and teams, we would like to hear from you.


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