Care Coordinator
1 week ago
Location: Godalming
The Role:
Helping Hands is a leading home care provider dedicated to supporting adults of all ages to maintain their independence and stay in the place they know and love. Our mission is to deliver the highest possible standard of care, and we're looking for a Care Coordinator to join our team.
As a Care Coordinator, you will be responsible for supporting the Registered Care Manager with recruitment, business development, and ensuring we are always delivering the highest possible standard of care. You will be responsible for:
- Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
- Ensuring that customers receive the highest standards of care and support through effective allocation of staff.
- Completing direct observations and supervisions for your care teams within the correct timescales.
- Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassessing customers to ensure care plans are reflective of customer's needs and condition.
- Actively seeking new business opportunities and supporting the commercial growth of the branch.
- Ensuring that the highest levels of customer service are always provided.
About You
To be successful in this role, you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.
What's in it for you?
At Helping Hands, we recognise that running a branch is a lot of responsibility, and we have an excellent support network to assist you with all things HR, Compliance, and Business Development. You will have access to a wide range of benefits, including:
- Career progression opportunities
- 23 days annual leave, rising to 25 after 2 years of service
- Blue Light Card offering discounts from business and services
- Access to our employee assistance programme
- Support to complete nationally recognised qualifications
- Refer a friend scheme
- Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce, as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
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