Front Desk Team Lead

19 hours ago


Dundee, Dundee City, United Kingdom Xpress Recruitment Full time
About the Job
This is a fantastic opportunity to join an independent hotel in Dundee & Angus, Scotland. As a Reception Manager, you will play a crucial role in ensuring the smooth operation of the front desk and providing exceptional customer service.

Key Responsibilities:
Some of your key responsibilities will include:
  • Ensuring guests receive a warm welcome and exceptional service at all times.
  • Maintaining high standards of cleanliness and organisation in the reception area.
  • Managing the front desk team and delegating tasks effectively.
  • Identifying and implementing ways to improve customer satisfaction and loyalty.

Requirements:
To succeed in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work under pressure. A competitive salary of circa £32k depending on experience is on offer, along with a range of benefits and tronc dividends.

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