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Front Desk Associate

1 month ago

Dundee, Dundee City, United Kingdom Cycas Hospitality Full time

We are seeking an exceptional Front Desk Associate to join our team at Hotel Indigo and Staybridge Suites in Dundee. As a key member of our front office team, you will play a vital role in ensuring our guests have a fantastic and memorable stay with us.

About Us

Cycas Hospitality is a hotel management company specialising in extended-stay hotels. With over 10 years of experience, we have created a innovative hotel management company that works hard and makes working hard look fun. Our portfolio includes award-winning hotels throughout Europe, and we are delighted to add Quest to our list.

Salary and Benefits

The hourly rate for this position is £11.53, with opportunities for growth and development within the industry. We also offer private healthcare and amazing IHG and Cycas hotel discounts, making it a great opportunity for hospitality professionals.

Job Description
  • Ensure Guest Satisfaction: Provide exceptional customer service from check-in to departure, answering questions and resolving any issues that may arise.
  • Heavy on IT and Communication: This role requires strong IT skills, as well as excellent communication and interpersonal skills.
  • Follow Procedures: Adhere to established procedures and protocols to ensure smooth operations and high-quality service.
Requirements

To be successful in this role, you will need:

  • A can-do attitude and a great chatty personality
  • No prior experience in hospitality is necessary, but a willingness to learn and grow is essential
Why Join Us?

We are too 'CYCAS' to be grumpy. We believe in making working hard look fun and providing opportunities for growth and development. If you believe you have what it takes to shine and be part of something great, then we want to hear from you.